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  • Posted: Jun 29, 2022
    Deadline: Not specified
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    Istikbal is dedicated to innovative products, a leading home furniture brand in Turkey and Europe now open in Nairobi Kenya
    Read more about this company

     

    Retail Manager

    Responsibilities

    As a retail manager, you'll need to:

    • manage and motivate a team to increase sales and ensure efficiency
    • manage stock levels and make key decisions about stock control
    • analyze sales figures and forecast future sales
    • analyze and interpret trends to facilitate planning
    • use information technology to record sales figures, analyze data, and forward plan
    • deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
    • provide or organize training and development
    • ensure standards for quality, customer service, and health and safety are met
    • resolve health and safety, legal and security issues
    • respond to customer complaints and comments
    • organize special promotions, displays, and events
    • attend and chair meetings
    • update colleagues on business performance, new initiatives, and other pertinent issues
    • tour the sales floor regularly, talk to colleagues and customers and identify or resolve urgent issues
    • deal with sales, as and when required
    • maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitor what competitors are doing
    • initiate changes to improve the business, such as revising opening hours to ensure the store can compete effectively in the local market
    • promote the organization locally by liaising with marketing practitioners
    • deal with other aspects of the business, such as customer service, finance, human resources, information technology, logistics, or marketing
    • Lead the company expansion plan

    Working hours

    • In the retail sector, the normal working week is 45 hours and can exceed during peak periods such as Christmas, sales, and other seasonal holidays.

    Qualifications

    Although this area of work is open to all graduates, an HND or degree in the following subjects may increase your chances:

    • accounting and finance
    • business studies
    • marketing
    • retail management.

    Skills

    You'll need:

    • effective leadership and the ability to motivate others
    • the ability to plan and prioritize workloads and delegate accordingly
    • customer focus
    • the capacity to grasp new concepts quickly
    • the ability to multi-task and work under pressure
    • shrewd business sense and well-developed commercial awareness
    • a desire to work as part of a team to generate fresh and innovative ideas.

    Work experience

    • If you want to work in the retail industry with a minimum of 3 years of experience.
    • You may be involved in a variety of different roles like stock management, pricing, merchandising, finance, and customer service.

    Method of Application

    Interested and qualified? Go to Istikbal kenya on www.linkedin.com to apply

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