Retention Lead at The Center for International Health, Education and Biosecurity (CIHEB)

Job Summary

The Retention and Adherence Lead will be responsible for planning, coordinating, and implementing activities to improve Retention and Adherence of clients in ART program. The incumbent will work closely with the STA care and treatment and the clinical team to identify patients who are eligible for tracing, assess barriers to retention and adherence, and identify and provide guidance related to chronic care continuum and longitudinal follow up from linkage for all identified HIV positive clients through to enrollment, adherence support to include treatment preparation, treatment support, Positive health, and dignity prevention messaging (PHDP). He/She will work collaboratively with the county health management team and other stakeholders to develop, adopt, and implement strategies to support patient retention and continuity of care. He/She will work closely with the program clinical team to implement retention and adherence strategies as outlined in the national ART guidelines.

Duties and Responsibilities:

• Develop and implement a capacity-building and systems-strengthening plan for facility HCW continuity of care, patient retention, and adherence support, in close collaboration with MOH and key partners
• Institutionalize continuous quality improvement systems for, continuity of care, patient retention, and adherence support
• Support initiation and tracking of CQI activities aimed at improving patient retention and adherence
• Examine adherence and retention operations, facility and community patient linkages/referral systems, retention strategies, and adherence support mechanisms and lead the development of strategies to address findings
• Lead the implementation of training and continuous professional development systems for
• counselors, for health professionals and lay health workers (CHWs, peer educators, etc.) involved in continuity of care and adherence support, and SUB-CHMT members
• Evaluate and adapt Community Strategy implementation in the context of county of implementation
• Support roll out of the MOH strategies aimed at improving retention including U=U
• Develop and strengthen adherence and retention Innovations and evidence-based interventions through staff mentorship and follow-up and document best practices
• Develops and distributes appropriate job aides and educational material for treatment support staff and counselors
• Represent the organization at stakeholder meetings
• Support staff through onsite mentorship and operations discussions in scaling up best practices to improve continuity of treatment
• Evaluate outcomes of capacity-building activities and shares recommendations

Required Experience

• Bachelor’s Degree in Psychological counselling, Social sciences, Nursing, Clinical Medicine or related field
• Those with a Master’s degree in the above discipline will have an added advantage
• 7 years’ experience providing and/or overseeing adherence and retention services, project management experience working in demand creation, adherence counselling, psychosocial support and community linkages in HIV care and treatment.
• Training in adherence Counselling
• Familiarity with the Kenya Health system including MOH and NASCOP HIV program implementation and documentation
• NASCOP T.o.T is an added advantage
• Excellent interpersonal communication.
• Good report writing skills