Room Stewards (2 Positions) at CORAT Africa

Duties & Responsibilities

• Ensure high quality cleaning service at public areas of hotel
• Clean and Service guest bedrooms by order of floor/section to the required standard as per the laid down Standard Operating Procedures.
• Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement
• Make bed professionally following the laid down standard operating procedure
• Service bathrooms by washing and emptying bins; wash all glass surfaces and floors; clean shower, bath, basin, bidet, and toilet to the best quality standard
• Using the right cleaning chemicals, dust and polish all hard surfaces to achieve a quality sheen
• Ensure they have housekeeping Mis-en-Place
• Report issues such as equipment and light bulb damage promptly to Supervisor, Maintenance or Hospitality & Service Manager for immediate action – ensure such reports are correctly logged
• Provide professional personal service, including shoe cleaning, ironing, and minor clothing repairs to guests
• perform regular deep cleaning of all areas of hotel as instructed

MINIMUM QUALIFICATIONS

• Diploma or Certificate in Housekeeping & Laundry
• 2 years experience as a Room Steward in a Hotel