Sacco Information Systems Administrator at Co-operative Bank of Kenya

Roles and Responsibilities:

• Some of the Key Responsibilities of this position includes but shall not be limited to:
• Managing network infrastructure, servers, and system backups to prevent data loss.
• Implementing cybersecurity measures to safeguard member data and transactions.
• Overseeing the Sacco’s core banking system, ensuring seamless operation and security.
• Providing technical support to staff and resolving IT-related issues promptly.
• Maintaining and updating the Sacco management software for efficiency and compliance
• Monitoring and improving system performance, ensuring minimal downtime.
• Managing user accounts, access rights, and data security policies.
• Coordinating with vendors for hardware, software, and IT service maintenance

Minimum Qualification & Attributes:

• Bachelor’s Degree in IT, Computer Science, or a related field
• Professional Certifications in Microsoft, Fortinet, CompTIA
• Be a member of a professional body
• Experience with Sacco Core Banking Systems
• Strong understanding of database management (SQL, Oracle, etc.)
• Knowledge of network administration, firewall management, and cybersecurity
• Familiarity with mobile and digital banking integrations
• Ability to troubleshoot IT issues and provide timely support
• At least 3-5 years’ experience in IT administration, preferably in a Sacco or financial institution.

Core Competencies:

• Excellent communication skills
• Resourceful and problem-solving skills
• Strong interpersonal, negotiation skills
• High degree of integrity, attention to detail and dependability
• Leadership skills and competence in ICT.