Saccoassurance Officer at United Women Sacco

Role Purpose.

• The purpose of this role is to drive the new venture embedding it into how members save, borrow, and protect their assets, and turning it into a trusted, profitable arm of the Sacco.

Duties and Responsibilities

• Identify and develop insurance products that deliver value to the SACCO and its members, while negotiating with insurance providers to secure competitive and favorable terms.
• Lead innovative marketing campaigns and promotional initiatives to increase product awareness, visibility and member uptake.
• Assessing the risks faced by Sacco and customers and recommending appropriate insurance products to mitigate these risks. 
• Assisting members in filing insurance claims and coordinating with insurance companies to ensure timely processing and settlement of claims. 
• Ensuring insurance products sold maximize returns and not concentrating with one type of insurance product.
• Ensuring that the department complies with all regulatory requirements related to the Sacco, insurance, including licensing, reporting, and adherence to laws and guidelines.
• Identifying opportunities to cross-sell insurance products to customers based on their needs and financial situations.
• Providing clear communication channels, excellent customer service, addressing issues as they arise, and being a trusted advisor in matters related to insurance.
• Educate members about the importance of insurance, different insurance products available and coverage options.
• Monitoring for potential insurance fraud and taking appropriate measures to prevent fraudulent activities and unethical practices that could adversely affect the Sacco.

Qualifications and Experience 

• Bachelor’s Degree in Insurance, Business Administration, Finance, or a related field.
• Diploma in Insurance (AIIK) from the College of insurance
• Minimum of 3 years of experience in Insurance.
• Proven track record of achieving and exceeding expectations.
• Must have hands-on experience with at least one insurance software system.

Skills and Competencies

• Strong sales and negotiation skills.
• Excellent relationship-building and interpersonal skills.
• Analytical mindset with the ability to interpret data and trends.
• Effective communication and presentation skills.
• Knowledge of insurance industry and regulatory requirements.
• Proficiency in CRM software and MS Office application