Safe Technician at Afratech

About the company

A hospitality, security and access solutions company is looking for a highly motivated and customer-focused Safe Technician to join their growing team in South Coast Mombasa. He/she will be responsible for servicing, maintenance, and repair of safes and locks in their network of hotels.If you thrive in a fast-paced environment, solving problems and ensuring guest satisfaction, our company is a great place to grow your career.

Key responsibilities:

• Conduct on-site service calls 24/7 to diagnose and resolve safe and lock malfunctions at our hotels in South Coast Mombasa.
• Work collaboratively with hotel staff to ensure seamless guest experience.
• Perform preventive maintenance on safes and locks
• Maintain a comprehensive inventory of spare parts and ensure hotels have adequate stock to address immediate needs.
• Respond to client calls and provide technical support for safes and locks remotely when possible.
• Conduct training sessions for hotel staff on the proper use and maintenance of safes and locks.
• Document all service calls and maintain accurate records.

Skills:

• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Exceptional communication and interpersonal skills to effectively interact with hotel staff and colleagues.
• Innovative thinker who is positive, proactive, and readily embraces change.
• Ability to prioritize and multi-task without direct supervision

Requirement:

• Diploma in Electrical Engineering.
• 2 years of experience in installing, maintaining, and troubleshooting electronic security systems
• Strong understanding of electronic safes, locks, and access control systems.
• Proficient in Microsoft Office Suite.
• Valid Kenyan driver's license and can ride a Motorcycle.
• Reside in South Coast Mombasa.

Our company is an equal employer, we view diversity as a moral imperative and a competitive advantage. We neither discriminate nor charge any fee during the recruitment process.