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  • Posted: Nov 23, 2022
    Deadline: Not specified
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    Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International...
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    Sales Administration Associate Analyst

    Objective:

    Support the Sales Managers in all aspects of account maintenance ensuring maximum effectiveness of internal administrative processes and communication to guarantee optimum service to the client

    Responsibilities:

    • To manage quote requests and proposals from Quote tool, Vlocity and manual process for all locations and for both SME and corporate team (direct and broker channel)
    • Mailbox management- Completion of allocated QR by end of day.
    • Submission of daily productivity reports.
    • Working collaboratively within the support and broader sales team
    • Responding to underwriters, broker and client’s queries within TAT
    • Supporting important sales projects
    • Building trust/relationships with internal teams and brokers/clients
    • Salesforce management, reports and internal calls
    • Product mastery
    • Contribute towards building and improvisation of internal processes and guidelines
    • Supporting sales team and enabling them to sell when they are away for meetings
    • Business awareness and prioritisation
    • Strong interpersonal skills with good verbal and written communication to internal and external clients.
    • Provide the highest levels of customer service, striving for first contact resolution, responding within given timelines written or verbal
    • Build relations with internal departments to ensure all resources are utilized to the benefit of the client/broker, working within the regional benefits and reaching out to relevant service teams where necessary
    • Work well in a team environment.
    • Efficiency and Accuracy
    • Handling objections – which usually happens on multiple brokers/channels
    • Proactiveness and taking accountability

    Method of Application

    Interested and qualified? Go to Cigna on jobs.cigna.com to apply

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