Sales Administrator (Client Engagement Partner) at Summit Recruitment and Search

Key Responsibilities

• Ensure all client agreements are completed and manage the invoicing process.
• Demonstrate effective self-leadership and collaboration with Client Partners, Business Delivery team, and clients for initiative success.
• Develop, execute, and manage project plans for successful onboarding of new learning journeys and projects.
• Maintain operational and logistical support for internal stakeholders and client partnerships.
• Customize contractual agreements and ensure timely execution.
• Provide first-level support for clients, addressing queries promptly.
• Develop a strong understanding of solutions, processes, and systems to support clients effectively.
• Attend client meetings alongside Client Partners as needed.
• Plan and facilitate Quarterly and Annual Business Review meetings with clients.
• Monitor and track client impact journeys, recommending necessary changes.
• Analyse client performance and collaborate with relevant stakeholders for required actions.

Qualifications

• Relevant Bachelor’s degree.
• Must have a minimum of 4 years’ experience as a Sales administrator preferably for a learning and training institution.
• Must have exceptional problem-solving skills, along with strong verbal and written communication abilities, and high emotional intelligence.
• Must have experience in account management, sales administration and customer success is required.
• Possesses analytical prowess to evaluate data and recommend enhancements for client success.

Deadline for applications: 30th April 2024