Sales Administrator at Gap Recruitment Services Limited

Job Purpose:

• As a Sales Administrator you will play a crucial role in the seamless daily operations by overseeing administration and customer service functions. This position is responsible for executing office administration tasks, facilitating orders and logistics, managing internal marketing initiatives and ensuring effective communication with customers. The role requires a proactive and executive approach to contribute to the overall success of the sales and operational processes.

Roles & Responsibilities

• Demonstrate proactive engagement in various office activities, encompassing general maintenance, planning, and effective communication to enhance overall operational efficiency.
• Execute internal sales initiatives through strategic business development activities, with a commitment to occasional client visits, allocating 20% of working hours to foster client relationships.
• Take charge of daily management and monitoring of HubSpot, SAP software, and social media pages to ensure optimal functionality and online presence.
• Efficiently communicate essential information, including delivery times and prices, to customers via telephone, ensuring a responsive and customer-centric approach.
• Record and process incoming orders accurately, maintaining a meticulous approach to order fulfillment and customer satisfaction.
• Collaborate with the manager to oversee stock updates, conduct regular maintenance, and manage the seamless flow of goods by diligently checking and reporting goods in and out.
• Guarantee the accurate processing and timely delivery of orders and invoices to clients, ensuring a smooth and reliable customer experience.
• Take responsibility for the management and dispatch of demonstration materials, ensuring their availability and efficient handling.
• Cultivate a strong product knowledge base and generate insightful reports on performance, contributing to informed decision-making and continuous improvement initiatives.

Required Skills & Qualifications

• A Bachelor's degree in Business Administration, Sales & Marketing, or Communication.
• Demonstrated expertise with 3-5 years of experience in a comparable role.
• Proficiency in utilizing HubSpot, SAP software, and adept social media management skills.
• Proven track record of proactive office administration.
• Exceptional organizational and multitasking abilities.
• Precision and attention to detail for error-free and efficient information processing.
• Proactive approach, with a strong orientation towards customer and result-driven outcomes.
• Independent and flexible mindset to adapt to varying work demands.
• Resilience in handling stressful situations.
• Collaborative team player with effective interpersonal skills.
• Sound understanding of internal sales processes.
• Strong verbal and written communication skills.