Sales Coordinator - Magiro Hydro Electricity Limited at Ampersand E-mobility Limited

The Sales Coordinator is responsible for driving business growth through market research, client relationship management, and developing strategies to expand the company's customer base. The position involves leading a sales team, ensuring sales targets are met, and collaborating with internal teams to deliver excellent service.

Duties and Responsibilities:

Business Development and Revenue Generation

• Conduct market research to identify new business opportunities.
• Actively network and build relationships with potential clients, industry stakeholders, and key decision-makers.
• Develop strategic plans to penetrate new markets and expand the company's customer base.
• Enhance revenue generation through monitoring sales performance, tracking targets, and ensuring timely follow-up with clients for payment.

Market Research and Strategy

• Formulate effective marketing strategies to drive business growth and market penetration.
• Lead the team in identifying and mapping new customer segments in emerging areas to expand the market presence.
• Proactively identify and implement innovative strategies to penetrate both existing and new markets, ensuring a sustained competitive advantage.

Client Relationship Management

• Establish and nurture long-term relationships with clients by understanding their energy needs and providing customized solutions.
• Serve as the primary point of contact for anchor customers, ensuring high levels of satisfaction and loyalty.
• Act as a trusted advisor to clients, delivering expert guidance on energy solutions.

Sales Presentations and Negotiations

• Prepare and deliver persuasive sales presentations tailored to the unique needs of businesses and anchor customers.
• Negotiate and manage complex contracts, ensuring mutual benefit and alignment with company objectives.
• Close deals effectively to meet and exceed sales targets.

Sales Reporting

• Maintain comprehensive records of sales activities, client interactions, and sales pipeline status.
• Provide accurate and timely sales performance reports to management, highlighting successes, challenges, and opportunities.
• Track market feedback and contribute insights into refining sales strategies.

Collaboration

• Collaborate with internal teams such as technical teams to ensure seamless service delivery and customer satisfaction.
• Provide feedback to internal stakeholders to drive product and process
  improvements.
• Act as a liaison between clients and internal teams to address and resolve any issues promptly.

Sales Team Leader

• Provide regular reports on the Sales Executives' target achievements and performance.
• Oversee that Sales Executives manage the Sales and Customer Experience Representatives effectively to ensure productivity and alignment with company goals.
• Resolve any issues related to the sales team and escalate to management when necessary.
• Coordinate with management to make adjustments in the sales team, processes, or targets as required to optimize performance.

Team Coaching and Development

• Provide coaching and mentorship to the Sales Executives fostering a culture of continuous learning and improvement.
• Conduct training sessions to enhance team members knowledge of the company's sales strategies, and industry trends.
• Offer guidance on effective client engagement, negotiation techniques, and best practices to achieve individual and team sales goals.
• Assist the Organization Development Specialist to set clear sales targets for sales team members and monitor their performance against these objectives, providing constructive feedback and support to drive improvement.
• Act as a resource for resolving challenges, sharing insights, and driving collective success across the sales team.

Key Skills & Competencies

• A proven track record of 5+ years of experience in sales or business development within the renewable energy industry.
• Exceptional communication, negotiation, and presentation skills.
• Proficiency in CRM tools and Microsoft Office Suite.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
• Strong ability to manage, motivate, and develop team members to enhance their performance and achieve sales targets.