Sales, Growth & Customer Activation at Kebarick Ventures

Kebarick Ventures is looking for energetic, commercially minded and results-driven Sales & Activation Officers to help take our growing portfolio of business solutions and everyday digital products to customers across Kenya.

We are looking for people who can identify potential customers manually and through our built-in prospecting systems, contact and approach them, demonstrate our solutions, close sales, onboard customers and ensure they successfully start using the relevant product or service.

WHAT YOU WILL DO

As a Sales & Activation Officer, you will:

• Identify potential customers, businesses and organisations manually and using Kebarick\'s prospecting and customer acquisition systems.
• Contact and approach prospects through field visits, telephone calls, digital channels, referrals and networking.
• Generate and develop new sales leads.
• Understand prospective customers\' needs and recommend the most appropriate Kebarick product or solution.
• Demonstrate Kebarick products and explain their practical value in simple, understandable terms.
• Convert prospects into registered, paying and active customers.
• Assist customers with registration, onboarding and initial account setup.
• Guide customers through their first use of the relevant platform.
• Activate businesses, merchants, service providers, landlords, employers and other partners on relevant Kebarick platforms.
• Follow up newly onboarded customers to ensure they remain active and are able to use the products successfully.
• Cross-sell and introduce customers to other relevant Kebarick products and services.
• Maintain accurate records of leads, calls, visits, conversations, demonstrations, follow-ups, activations and sales.
• Meet agreed sales, onboarding and customer activation targets.
• Gather customer feedback and market intelligence to help improve our products, services and sales approach.
• Represent Kebarick Ventures professionally in the market.

PRODUCTS YOU WILL PROMOTE

Business Consultancy & Digital Solutions

You will promote Kebarick Ventures consultancy and digital solutions, including:

• Healthcare Consultancy Services
• Business strategy and advisory
• Operational improvement
• Digital transformation
• Specialised business systems
• Business process improvement and technology solutions

Business & Organisational Solutions

You may sell, onboard and activate customers for solutions including:

• Kebarick HMIS - A Hospital Management Information System supporting clinical, billing, operational and management workflows.
• Kebarick HR & Payroll - HR, payroll, attendance, employee records and workforce management.
• Kebarick Books - Accounting, invoicing, sales, purchases, banking, inventory and business management.
• Business Websites + Recruitment ATS - Professional business websites and recruitment solutions for organisations.

KEBARICK EVERYDAY & CONSUMER PRODUCTS

Sales & Activation Officers will also help grow the Kebarick Everyday ecosystem, including:

• Kebarick Stays – hotels, BnBs, apartments, villas and holiday accommodation
• Kebarick Air – flights and travel
• Kebarick Property – property listings, rentals and property management
• Kebarick Soko – online marketplace for products and services
• Kebarick Jobs – jobs, employers and career opportunities
• Kebarick Events – events and ticketing
• Kebarick Bus – bus travel
• Kebarick Last Minute – time-sensitive offers and available inventory
• Kebarick Chama – group contributions, savings and related services
• Kebarick Contribution – organised digital collections
• Kebarick Invoice – invoicing and payment management
• Kebarick Book Anything – appointments, services, facilities and bookings
• Kebarick Match – dating and connections
• Kebarick Chai – community and conversations
• Kebarick SportIQ – sports intelligence
• Kebarick ForexIQ – forex intelligence and trading tools

Depending on your assigned market, you may specialise in specific products, locations, industries or customer segments.

WHO WE ARE LOOKING FOR

We are looking for individuals who are:

• Confident approaching and speaking to potential customers.
• Comfortable working both in the field and remotely.
• Able to communicate clearly through telephone, WhatsApp, email and face-to-face meetings.
• Comfortable using smartphones, websites and digital business systems.
• Self-driven, disciplined and able to work with targets.
• Persistent in prospecting and following up customers.
• Able to understand customer needs and match them with suitable solutions.
• Willing to learn and understand multiple Kebarick products.
• Professional, trustworthy and customer-focused.
• Experience in sales, field marketing, business development, merchant acquisition, customer service, customer onboarding or product activation will be an advantage.
• Candidates with backgrounds in Sales & Marketing, Business, ICT, Hospitality, Healthcare, Accounting, HR, Real Estate or related areas are encouraged to apply.