Sales Operation Assistant at Turnkey Africa Kenya

Summary:

Agencify Ltd. is seeking a motivated and detail-oriented Sales Operations Assistant to support our sales team. This entry-level role will focus on assisting with sales operations tasks, providing basic analysis, and supporting planning and reporting activities. The Sales Operations Assistant will play a key role in ensuring the efficiency and effectiveness of the sales team by handling administrative tasks and supporting data management and reporting efforts. Additionally, this role will involve a strong focus on leveraging data-driven insights to help the sales team make informed decisions and achieve their targets.

Key Responsibilities:

Sales Process Support:

• Assist in the documentation and streamlining of sales processes to enhance efficiency and productivity.
• Help develop and maintain standard operating procedures (SOPs) for the sales team.

Data Management and Reporting:

• Compile and organize sales data from various sources to support analysis and reporting.
• Assist in the creation and maintenance of sales dashboards and reports.
• Prepare basic sales reports for senior management, highlighting key metrics and trends.
• Provide data-driven insights and recommendations to improve sales performance and strategies.

Sales Forecasting and Planning Support:

• Assist in the development of sales forecasts and plans based on historical data and market trends.
• Support the tracking of progress towards quarterly and annual sales targets.
• Utilize data analytics to identify opportunities for sales growth and optimization.

Sales Performance Monitoring:

• Help monitor sales team performance against targets and key performance indicators (KPIs).
• Assist in identifying performance gaps and provide basic recommendations for improvement.
• Conduct sales analysis to inform strategic decision-making and improve sales outcomes.

Sales Tools and Technology Support:

• Help manage and optimize sales tools and CRM systems to enhance productivity and data accuracy.
• Support the training of sales team members on the use of sales tools and technology.

Support Sales Initiatives:

• Collaborate with the marketing team to align sales and marketing efforts, including lead generation and qualification.
• Assist in the development and execution of sales campaigns and initiatives to drive agent acquisition and engagement.
• Provide operational support for sales events, training sessions, and other activities.

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, Finance, Data Analytics, or a related field.
• 1-2 years of experience in sales operations, sales analysis, or a related role (internships and part-time roles can be considered).
• Basic analytical skills with the ability to interpret data and provide insights.
• Proficiency in using CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools is a plus.
• Good knowledge of Microsoft Excel and other data management software.
• Strong organizational and project management skills.
• Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail-oriented with a focus on accuracy and quality.
• Ability to thrive in a fast-paced, dynamic start-up environment.

Key Attributes:

• Motivated and eager to learn with a strong interest in sales operations and data analytics.
• Collaborative team player with a positive attitude and strong work ethic.
• Adaptable and flexible, able to manage multiple priorities and meet deadlines.
• Strong analytical mindset with a passion for using data to drive decisions.