Sales Performance & Operations Manager- Kilifi at Clovers Management & Training Consultants Ltd

The accountant is tasked with :
Processing the expenses in relation with the Embassy’s daily operations ;
Monitoring the Embassy’s supplies ;
Processing the payments and expenses in relation with the Embassy’s security ;
Veifying the validity of the Embassy’s expenses ;
Maintaining the archives in good order.

Skills
Good command in English and French (B2 level, both written and spoken) ; swahili is an added advantage ;
Good organizational and communication skills ;
Computer literacy ;
Previous experiences as an accountant and/or a supply supervisor.

Overall Responsibility:

To lead back-office operations, ensure sales reporting, lead /interface field sales & plant support & manage commercial resources for efficient use.

Duties & Responsibilities:

Overall Responsibility:
To Lead back-office operations, ensure sales reporting, lead /interface field sales & plant support &
Manage commercial resources for efficient use.
Purpose of the position:
To work within the Sales Performance team to effectively and efficiently acquire, update and analyse on continuous basis relevant information about the business and market environment (customers, competitors); Transform the acquired data and information into market intelligence information and deliver it timely to the relevant stakeholders.

Key Accountabilities

• Consumer Insight
• Manage a range of consumer research projects in our franchise to deliver key insights to drive marketing decisions.
• Manage the Route to market (RTM) program with accountability for standardizing methodology, quality control, interpretation and presentation of results.
• Manage specific research projects within our franchise with accountability for methodology, agency management and delivery of insights.

Variable Compensation

• Manage the Compensation scorecard and assist with compensation process. 
• Develop appropriate methodologies for Sales – Out effectiveness. 
• Implementation of RTM model to measure brand performance and provide hints / cues on areas of improvement in order to optimize brand health and to drive brand competitive advantage.

Information Systems 

• Manage retail measurement systems RTM to track the effectiveness of the route-to-consumer strategies as well as monitoring retail customer satisfaction on a regular basis and reporting.
• Consolidating competitor activity with a view to providing early warning of potential competitor moves and likely responses to marketing initiatives.

Qualifications and Experience Required

• Business degree with majors in economics, statistics, or social sciences.
• Minimum of 3years’ experience in a market research agency and/or working in an FMCG organization.

Roles, Skills and Attributes Required

• Numeracy: Understand and be able to calculate sales trends, targets moving annual numbers, market share and growth, means, %variances, weighted averages… correlations, etc… Analytical ability is vital. 
• Computer Literacy: working knowledge of Microsoft Office software and be able to develop spread sheets and presentations.
• Business Development: Understanding distribution channel economics (Pricing, profits, margins, fixed /variable costs), establishing systems at Distributors and stockists to run and evaluate these businesses to agreed CCB standards.
• Training: of Distributors/stockiest, management and staff.
• Administration: Setup and maintain accurate records and reporting systems.
• Interpersonal Skills: Able to gain respect of stakeholders, owners of Distributors / Stockist. Strong Leadership skills.