School Engagement and Product Usage Lead at Impact Water Global

Responsibilities:

School Engagement:

• Conduct regular visits to schools to gain insights on challenges school’s face in providing safe drinking water to students.
• Design and implement Impact Water’s strategy for digital and traditional outreach to schools and other partner institutions.
• Research and implement innovative tools and technologies for effective outreach.
• Become a thought leader on generating behavior change communication materials.
• Collaborate with country offices to integrate behavior change communication into resupply and maintenance visits to schools.

Product Usage:

• Design surveys and other mechanisms to evaluate product usage at schools.
• Contribute to the design of data collection forms used by other departments to deepen understanding of product usage.
• Research and pilot cost-effective technologies that increase usage.
• Identify ways to use human-centered design thinking to increase usage.

Qualifications & Skills Required:

• Degree in Public Health, Marketing or any of the Social Sciences (Master’s preferred).
• Must be able to travel 25% of the time to visit schools across Nigeria, Kenya and Uganda.
• Experience in product research and design, commercial and/or social marketing, and behavior change communications is desirable.
• Experience working with schools is a plus.
• Excellent knowledge of digital and traditional outreach methods.
• High proficiency in Microsoft Excel and Google Sheets. Knowledge of apps like Salesforce, Taroworks and ODK is a plus.
• Excellent judgment and creative problem solving skills including negotiation and conflict resolution skills.
• Entrepreneurial team player who can multitask.
• Self reliant, good problem solver, results oriented.
• Ability to pay attention to details.
• Energetic, flexible, collaborative, and proactive.
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management and consultants / field agents.
• Ability to operate as an effective tactical as well as strategic thinker.