Scrum Master at Cigna

Key Responsibilities 

• Agile Ceremonies – You will be responsible for ensuring that our agile delivery teams adheres to agile ceremonies and follows IM agile frameworks (SAFe, Scrum, Kanban…) 
• You will also assist with internal and external communication, improving transparency, and removing impediments and mitigating risks. 
• You will anticipate and manage the dependencies that can have a negative impact to the delivery capability of your teams. Therefore, you will be driving cross team planning, collaboration, and coordination. 
• Understanding the Accountability and Responsibility of all members of their teams and ensuring capacity is not exceeded. 
• Ensure the team´s continuous improvement by motivating, coaching, acting as change agent 
• Optimizing the flow of work within and across teams. 
• Support the product owner to make sure the product backlog is in good shape and ready for the next sprint 
• Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments 

Agile Focus 

• Teach, mentor, and coach teams, on emerging Agile and Lean methods 
• Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with Agile leadership and delivery experts to coach and continuously improve scrum team 
• Coach scrum team to improve collaboration and self-organization 
• Act as an Agile mentor/coach to any Agile role or stakeholder 
• Agile and Technical Learning: Actively seek and lead a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community 

Product Focus – Jointly with the Product Owner, you will be responsible for understanding key business and technology objectives and strategy of the product can help their team drive towards executing these goals. You will also lead the coordination of release planning with the Product Owner 

Required Skills & Experience 

• Good skills and knowledge of servant leadership, facilitation, conflict resolution and continuous improvement. 
• Excellent problem-solving and strategic thinking skills 
• Ability to Influence, mentoring and Focus on results 
• Ability to navigate a fast paced, highly matrixed organization effectively 
• Ability to remove barriers and enable teams to complete their objectives 
• Proven ability to present and communicate at all levels with clarity and precision both written and verbally 
• A proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity 
• Scrum and SAFe certifications is a plus