Security Manager at Fairmont Hotels & Resorts

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• To direct, administer and co-ordinate the activities of the Security Department.
• To establish and revise the department’s Standard Operating Procedures, rules and regulations, to ensure that standards are in accordance with the operations manual.
• Ensuring compliance of the hotel rules and regulations.
• Investigating and taking corrective actions in the case of infringement of the hotel’s rules and regulations.
• Lead a team of security ambassadors and ensure that they are sufficiently trained with all the security policies and procedures.
•  To plan and schedule the day-to-day activities of all security Officers , to ensure that all hotel areas are properly and adequately secured.
• Monitor Officers’ attendance and plan work schedules, to schedule annual leave and overtime.
• Update of policies and practices so that they remain relevant and effective.
• Maintain close liaison with governmental authority to ensure compliance.
• Do all the security training with the training department.
• Resolve complaints and emergency situations.
• To develop and recommend to the management safety and security measure to safeguard VIP’s and other guests, special functions in the hotel, hotel property and ambassadors and vehicles in hotel property.
• Plan and schedule the day-to-day activities of all security personnel, to ensure that all hotel areas are properly and adequately always secured.
• Make recommendations to management on all matters where the security of the hotel, building materials and other property can be improved.
• Ensure that all the security Officers are fully conversant with the operation of all fire equipment in the hotel that the Engineering Department.
• Investigate the report of any thefts and use sound judgment in dealing with these matters, seeking the concurrence of the management if a police report is to be made.
• Prepare annual security goals, develops working methods and plans to carry out goals, compares actual accomplishments against goals periodically and take necessary corrective action.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all  Officers is provided for through implementation of integrated occupational safety and health program. 
• Check performance of personnel reads logbooks to determine needs for action or follow up work, corrects mistakes or inadequacies of personnel.
• Perform duties common to all supervisors and other duties as may be assigned, which includes conducting performance appraisals.

Your experience and skills include:

• Relevant certificates in Safety and Security.
• At least 5 years of related work experience in the hospitality industry will be an advantage
• Organizational and administrative skills.
• Strong interpersonal skills. Able to create positive and effective working relationships with both guests and team members.