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  • Posted: May 19, 2023
    Deadline: Jul 1, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Security Manager

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    • To direct, administer and co-ordinate the activities of the Security Department.
    • To establish and revise the department’s Standard Operating Procedures, rules and regulations, to ensure that standards are in accordance with the operations manual.
    • Ensuring compliance of the hotel rules and regulations.
    • Investigating and taking corrective actions in the case of infringement of the hotel’s rules and regulations.
    • Lead a team of security ambassadors and ensure that they are sufficiently trained with all the security policies and procedures.
    •  To plan and schedule the day-to-day activities of all security Officers , to ensure that all hotel areas are properly and adequately secured.
    • Monitor Officers’ attendance and plan work schedules, to schedule annual leave and overtime.
    • Update of policies and practices so that they remain relevant and effective.
    • Maintain close liaison with governmental authority to ensure compliance.
    • Do all the security training with the training department.
    • Resolve complaints and emergency situations.
    • To develop and recommend to the management safety and security measure to safeguard VIP’s and other guests, special functions in the hotel, hotel property and ambassadors and vehicles in hotel property.
    • Plan and schedule the day-to-day activities of all security personnel, to ensure that all hotel areas are properly and adequately always secured.
    • Make recommendations to management on all matters where the security of the hotel, building materials and other property can be improved.
    • Ensure that all the security Officers are fully conversant with the operation of all fire equipment in the hotel that the Engineering Department.
    • Investigate the report of any thefts and use sound judgment in dealing with these matters, seeking the concurrence of the management if a police report is to be made.
    • Prepare annual security goals, develops working methods and plans to carry out goals, compares actual accomplishments against goals periodically and take necessary corrective action.
    • Support the co-ordination of safety and security/risk management programs via third party providers
    • Work with the operational Department Heads team to ensure InterREACT tracking and compliance
    • Ensure health, safety and welfare of all  Officers is provided for through implementation of integrated occupational safety and health program. 
    • Check performance of personnel reads logbooks to determine needs for action or follow up work, corrects mistakes or inadequacies of personnel.
    • Perform duties common to all supervisors and other duties as may be assigned, which includes conducting performance appraisals.

    Your experience and skills include:

    • Relevant certificates in Safety and Security.
    • At least 5 years of related work experience in the hospitality industry will be an advantage
    • Organizational and administrative skills.
    • Strong interpersonal skills. Able to create positive and effective working relationships with both guests and team members.

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on to apply

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