Security Officer at Fairmont Hotels & Resorts

Job Description

• Ensure safety and security of guests, colleagues and property is strictly maintained
• Monitor the entry and departure of colleagues, visitors and other persons to guard against theft and maintain security of the premises by signing in and out
• Ensure proper communication of the department operations are maintained, through hand held radios and phones
• Enforce policies and procedures as outlined in the security department as per the Fairmont standards
• Ensure all lost and found items are registered and handed over to the Assistant Security Manager for safe keeping.
• Communicate with the management for authorization of visitors without appointment
• Escort guests to their destination and offer help where necessary
• Ensure all items taken out of the Hotel for repair are returned, listed in daily duly gate pass standards.

Qualifications

• At least three years experience in hospitality Industry an added advantage
• Ex Police or military background
• Certification in CPR First Aid required
• Must posses a professional presentation
• Computer literate in Microsoft window applications required
• Valid certificate of Good Conduct
• University/College degree in a related discipline preferred 
• Ability to work cohesively with fellow colleagues as part of a team
• Strong interpersonal and problem solving
• Ability to focus attention to gusts needs, remaining calm and courteous at all times