Senior Administrator – Nuru Counseling Centre at Daystar University

The purpose of the job

To manage and administer Nuru Counselling Centre, PhD clinicals & psychological tools.

Required Qualifications and Experience

• Master’s in Clinical Psychology (MCP):
• PhD Candidate in Clinical or Counseling Psychology is an added advantage. (Commitment to  work is desirable).
• Registered with relevant professional body. 

Required Experience & Competencies:

• A minimum of 7 (seven) years of experience in a busy office.
• Hands-on skills in MS Office packages and proficiency in writing and reporting skills.
• Demonstrable planning capabilities and ability to vet clients and assign them to appropriate Counselors.
• Display marketing or advertising skills for Nuru Counselling Centre and PhD in Clinical Psychology.
• Exhibit a flexible friendly disposition.
• A high sense of integrity, innovativeness, diplomacy and ethical standards including confidentiality; keeping boundaries; avoidance of dual relationships; conflict of interest; and record keeping.
• Ability to work long hours, including evenings;
• Capacity to manage, guide and advise Counsellors/therapists and clients appropriately.

Key Responsibilities:

• Competently manage technical and clinical details for PhD in Clinical Psychology students and occasionally Master’s level students.
• Manage, distribute and care for Psychometric Testing Materials for PhD in Clinical Psychology students according to Daystar University tools policy.
• Take care of teaching materials, equipment such as office computers, PhD Laptop, TV screen, Recorders and Speakers.
• Receive clients and telephone calls and respond to them or direct them appropriately.
• Keep record of all official calls, diary and excel bookings, record clients’ virtual and physical sessions.
• Do initial intake and assign clients to qualified approved therapists and counsellors.
• Bill clients according to Daystar policy and collect payments from clients and submit money collected to the accounts department on a daily basis.
• Write monthly reports and avail them to the supervisor/s.
• Attend competently to Crisis Intervention cases and report to the supervisor appropriately.
• Facilitate liaison between the office, and internal and external publics.
• Manage the office efficiently daily.
• Give valuable administrative support to PhD faculty and students and send updates via email or WhatsApp as required.
• Set up Virtual/Zoom link or clinical equipment for supervision of PhD students (if required).
• Display Servanthood, Stewardship, and consistent Christian behavior in line with the university’s Vision, Mission and Philosophy.
• Accessibility for any other duties as may be assigned from time to time.