Senior Advisor Duty of Care at International Rescue Committee

The DOC team is requesting the support of a Senior Duty of Care Advisor to help the team prepare for and launch this new regional coordinated structure. This will involve developing a series of trainings and how-to guides which will help teach and guide DOC team members in the core content areas required for their roles and in the common situations in which they will be called by their regions/country programs to support. Part of this work will be to help repackage existing materials and content. Part of it will be developing new content based on authoritative understanding of psychosocial interventions in the workplace. The Senior DOC Advisor will also help add senior capacity to the DOC team during the contract period. This includes assisting with country and regional leadership support during critical incidents. The Senior DOC Advisor will also help develop and will lead on preparations for an in-person DOC team training to be held during the consultancy period.

Highlights of Your Key Responsibilities:

• Provide authoritative support and mentorship to senior leaders around staff care planning following critical incidents.
• Develop training materials and job aids to support transition to the new cross-training model.
• Provide ongoing support and training to team, improving their capacity to support the resilience and wellbeing of the client groups. This includes models for supporting local teams responding to acute mental health crisis, security incidents, domestic violence, and other life crises.
• Develop staff-facing training tools on DOC topics following an existing model.
• Lead on preparations for a one week in-person training to launch the new regional structure
• Lead on delivery of in-person training for DOC team members to launch new strategy
• Ensure oversight of new regional DOC model once launched through high touch planning support and strategic mentorship to Regional DOC Advisors, RVP/RDs, and Regional HR leaders
• Other support to the Senior Director as required.

Job Requirements:

• Education: Masters or PhD prepared psychologist, counselor, social worker or other mental health professional
• Work Experience: Extensive experience working in international development or humanitarian assistance organizations. Significant leadership experience in programs or administration.
• Demonstrated Skills and Competencies: Excellence in training development, facilitation, supervision, and crisis response. Cultural competence. Emotional maturity. Service mentality.
• Language Skills: Fluency in English required; proficiency in another language (Spanish, French, Arabic or Spanish) is helpful.