Senior Change Management Specialist at Compassion International

Job Description

As part of a movement to mature our ministry’s Change Management capability, the Global Change Partner brings energy, passion, and global perspective. They will strengthen our international change management capability through subject matter expertise and relationship building.

This individual will be responsible for serving as a Change Manager on key projects/initiatives, as well as promoting the growth of global change capabilities. They will serve as a trusted partner in change management for Compassion’s global workforce and partners, advocating for change awareness, adoption, and retention.

What will you do?

• Maintain a personal relationship with Jesus Christ. Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer.
• Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
• Uphold and engage in Compassion’s core 
• Take coaching and guidance from a Sr. Change Manager to increase personal knowledge of effective Change Management methodologies, including specific focus on Compassion’s AGAPE model.
• Partner with the Sr. Change Manager to build change capabilities, including methodology and process including project members, stakeholders, Compassion leadership, and other change agents.
• Listen to and build trusted relationships that “bridge” the US-based and international neighbours.
• Partner with Project Managers to ensure the integration of Change Management with project planning, execution, and reporting. This includes utilizing and refining Compassion’s internal change management methodology and tools, working with key stakeholders, and helping to integrate across other projects as appropriate.
• Leverage in-depth knowledge of sound change managements practices to successfully develop a case for change, analyze and manage stakeholders, plan and communicate engagements, analyze impact, assess organizational readiness, and align the organization around key projects and initiatives.
•  Listen to and anticipate stakeholder needs and points of resistance, seeking opportunities to develop trusted relationships and solutions that enable effective and efficient delivery of enterprise initiatives.
• Partner closely with Project Management, Communications, and Learning Services (Training) to define, refine, and deliver an integrated experience across major strategic initiatives.
• Bring cross-cultural insight from Compassion’s global workforce and partners, through a strong partnership and collaboration with key stakeholders in each area and region.
• Serve as a thought leader and act proactively to anticipate/mitigate risks.
• Work with the key stakeholders to create and continuously improve a solid Compassion change management methodology.

What do you bring?

• Global perspective into Compassion’s Change Management methodology, tools, and practices
• 5+ years progressively responsible experience with a combination of business change, process improvement, communications, and/or project oversight experience
• 10+ years of professional work experience
• Willingness to flex to accommodate global partnerships
• Ability to overlap standard United State Mountain Time working hours (8am-5pm) by approximately 3-4 hours as a daily average
• Skilled at cross-cultural interactions and relationships
• You demonstrate leadership by leading through influence and collaboration, understanding the impact of change initiatives on work capacity and staff, and demonstrate cross-cultural awareness and sensitivity
• You value your relationship with Jesus Christ above all, and you reflect your discipleship as a staff member and leader
• You bring a high level of emotional intelligence, empathy and integrity to your work and your management of others
• Full proficiency in Microsoft Office Products (Word, Outlook, PowerPoint, Excel)
• Fluency in English required
• Relevant CM certification preferred (CCMP, PROSCI, etc.)