Senior Community Associate at Turaco

About the Role:

We are experiencing immense growth in all facets of the business, including our team, which has necessitated us moving to a bigger and better office facility to serve the team’s needs better. We have taken up an amazing property in Westlands and will be joined by like-minded organizations to build a community. The property consists of a lush garden, playground and a conference facility all of which will be shared by community members. Additionally, there are private spaces that will serve as offices for all community members.

We are looking for a great administrator to manage our shared office facilities, build efficient, scalable processes and manage a team to ensure smooth operations of the property. You are the right person if you enjoy creating order and a conducive enabling environment for teams to thrive. You like wearing many hats, getting things done and planning events!

Key Roles & Responsibilities

• Maintaining the office facilities to the highest standards. This will include managing the cleaning and support staff to ensure the building and compound is clean and well-maintained, for a great member experience.
• Manage contracts, price negotiations and relationships with office vendors and all service providers.
• Office Supplies; Ensure availability of key facilities assets like the wifi network, printers/copiers, equipment, cleaning supplies etc.
• Manage all building operations to the satisfaction of the 4-5 member companies occupying the space.
• Billings & Payments; working with the finance team to ensure utilities are paid on time, cleaning supplies are available and items are invoiced on a timely basis.
• Coordination of shared spaces and services e.g Meeting rooms, events areas etc. This will include coming up with processes to enable members to book efficiently etc.
• Provide general support to visitors & be the point of contact on behalf of all the members.
• Managing communication within the space by keeping members aware of facilities issues that may impact them, reasonably ahead of time.
• Plan and launch community initiatives to create connections between members of different organizations. This might include planning and organizing networking events, preparing newsletters etc.
• Occupational & Workspace safety; ensure the space is conducive and adheres to workspace safety and regulationsabouto member safety, conduct risk assessments occasionally and educate members on the same.

Key Qualifications & Your Profile:

• Live Turaco’s values – care and protect, do the right thing, have fun, and low ego.
• 3-5 years of experience in Admin or Community Associates roles in busy fast-paced environments. Prior start-up or entrepreneurial experience is highly desired.
• A great, hands-on Administrator, who takes pride in getting things done.
• Strong communication, negotiation and relationship-building skills with both internal and external stakeholders.
• Great at multitasking and ability to handle and juggle multiple requests.
• A willingness to roll up one’s sleeves and dig into details to solve problems and tackle hands-on work.
• Exceptional organizational and planning skills. A plus if you have experience planning events.
• Knowledge of local laws and regulations about workspace and occupational safety.
• Bachelor’s Degree or equivalent in Business Administration etc