Senior ICT Technician at Braeburn Schools

Braeburn Schools Limited Gitanga Road is looking for a Senior ICT Technician whose role involves working in a fast-paced environment to support educational activities both onsite and remotely, ensuring robust, secure, and efficient ICT systems. The role is to administer and maintain the operation of designated ICT equipment under the supervision of the Senior Supervising ICT Technician. This is a whole-school role.

Key Responsibilities:

• Systems & Data Management: Oversee user accounts, backups, system rollovers, domain services, and manage MIS platforms like Engage and GL Assessment.
• Network & Cybersecurity: Plan and maintain secure LAN/WAN networks, implement cybersecurity measures, and manage antivirus systems.
• User Support & Training: Provide daily tech support, manage helpdesk operations, conduct user training, and develop support documentation.
• Asset & Procurement Oversight: Maintain the ICT asset register, lead procurement, decommission outdated hardware, and manage department budgeting.
• Reporting & Analytics: Compile and analyze student performance data, develop tracking tools, and generate assessment reports.
• Operational & Event Support: Maintain ICT hardware, support events with AV setups, manage CCTV systems, and coordinate with external vendors.
• Collaboration & Policy: Work with leadership on ICT strategies, ensure policy compliance, and implement best practices.

Experience and Competencies required:

• Bachelor's degree in Information Technology, Computer Science, Education Technology, or a diploma with at least 10 years of experience working in a similar role
• Proven experience in managing and supporting ICT systems in an educational environment.
• Strong understanding of educational technology and its application in the classroom.
• Excellent communication, interpersonal, and presentation skills.
• Strong leadership, organisational, and problem-solving skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Police clearance certificate (Certificate of good conduct)
• Experience working in international schools
• Relevant industry certifications (e.g., CompTIA Networkt, Server+, Security+).
• Experience with educational management systems (e.g., Student Information Systems).
• Experience working with Office 365 and Google Workspace
• Knowledge of relevant data privacy regulations (e.g., Data Protection Act, 2019 (Kenya), GDPR (EU)).