Senior Manager Card Sales at NCBA Group

Job Purpose Statement

• Drive Card Portfolio growth through effective new credit card acquisition strategies, Customer Management, Card usage, drive strong Portfolio Performance and Profitability.
• Develop strategies for card business to ensure the business achieves its set budget figures and set card sales targets for card business and branches assigned while ensuring that policies and guidelines are adhered to.
• Develop and execute card spend and utilization initiatives while driving the various card income lines.
• Develop and execute strategies to drive credit card book growth.
• Take the lead in developing new card products to ensure the bank offers a compelling card product proposition that will grow the business.
• Work with other business departments and ensure end to end needs for the customer are met.
• Keep track of staff performance and provide coaching & guidance to the team on how to execute card strategies to ensure achievement of set targets.
• Keep track and report on competitive activities in the field and suggest operational changes that make the bank more competitive and pleasant.

Ideal Job Specifications
Academic:

• A Bachelor’s degree in a business related field

Professional:

• Master’s Degree in business related field will be an added advantage

Desired work experience:

• At least 10 years banking experience with at least 3 years in people management role
• A detailed knowledge of the card business and in-depth understanding of Visa operations.
• General awareness of the Bank’s products and services and up to date knowledge of the
• competitive market trends and the general market as a whole.
• Demonstrated successful track record on delivery of results with the ability to work well in a
• team, as well as manage multiple priorities in quick time frames.
• Excellent communication & interpersonal skills coupled with the ability to deal
• professionally, confidently and effectively with stakeholders at all levels, internally and
• externally and to establish new client relationships and generate new business.