Senior Manager – Cloud Services at Jubilee Insurance

Job Ref. No. JLIL172

 Role Purpose

The Senior Manager - Cloud Services is responsible for leading and managing the cloud services department within the organization. This role involves developing and implementing cloud strategies, ensuring operational efficiency, adhering to regulatory and compliance requirements, fostering a strong leadership culture, and delivering key outcomes to support the organization's cloud infrastructure.

Main Responsibilities
Strategy:

•  Develop and execute the organization's cloud services strategy, aligned with overall business objectives.
•  Identify and evaluate emerging trends, technologies, and best practices in cloud computing to enhance the organization's cloud services.

Operational:

•  Oversee the planning, deployment, and management of cloud infrastructure and services, ensuring high availability, scalability, and security.
•  Collaborate with cross-functional teams to define and implement cloud architecture and infrastructure solutions.
•  Monitor and optimize cloud service performance, capacity, and cost efficiency.
•  Establish and maintain robust incident management, disaster recovery, and business continuity plans for cloud services.

Corporate Governance (Regulatory and Compliance):

•  Ensure compliance with relevant regulatory frameworks, data protection, and security standards.
•  Establish and enforce policies and procedures to maintain data integrity, privacy, and confidentiality within the cloud environment.
•  Conduct regular audits and assessments to identify and mitigate risks related to cloud services.

Leadership and Culture:

•  Provide strong leadership to the cloud services team, fostering a culture of innovation, collaboration, and continuous improvement.
•  Set clear goals, provide regular feedback, and support the professional development of team members.
•  Foster effective communication and collaboration across teams, stakeholders, and external vendors.

Key Deliverables

• Successful implementation and execution of the cloud services strategy.
• Achievement of defined operational metrics, such as uptime, response time, and cost optimization.
• Compliance with regulatory and compliance requirements.
• Effective leadership and team performance.

Key Competencies

• Strategic thinking and the ability to translate business needs into actionable cloud strategies.
• Strong problem-solving skills with a focus on innovation and continuous improvement.
• Effective leadership and team management abilities.
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders.
• Results-driven mindset with a commitment to achieving key objectives.

Qualifications

•  Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology).
•  Strong understanding of cloud computing concepts, architectures, and technologies (e.g., AWS, Azure, Google Cloud).
•  In-depth knowledge of cloud security, data privacy, and compliance standards.
•  Familiarity with ITIL, Agile, or other relevant frameworks.
•  Excellent project management and organizational skills.

Relevant Experience

•  Proven experience of at least 8-10 years in in managing cloud services, preferably in a senior leadership role