Senior Manager, Credit Advisory at NCBA Group

Job Purpose Statement

The Credit Advisory Senior Manager shall primarily be responsible for:

• Ensure smooth and timely adoption of problem accounts to CRAG. Delivery of Turn Around, Restructure & Managed Exit strategies to a portfolio of corporate watch accounts experiencing financial distress.
• Ensure timely and solution driven reviews of problem accounts referred to CRAG
• Determining objectives, strategies and actions that need to be adopted to address business risk issues. Reduce Bank’s risk and achieve turn around, restructure and managed exit solutions so that the bank realises maximum return in the shortest time possible.
• Acting as a point of contact for the Head of CRAG to discuss specific problems and acting as a ‘sounding board’ recommending appropriate solutions and strategies to achieve the bank’s objectives.
• Provide secondary support to the relationship team on problem accounts managed under the Normal category

Key Accountabilities (Duties and Responsibilities)

Financial 40% 

• Lead negotiations with customers, sometimes in conjunction with Relationship Managers to identify credit risk issues, propose turnaround/restructure solutions and follow up implementation.
• Ensure achievement of turnaround/restructure portfolio targets for Watch accounts plus collections and provisions target as per performance plan.
• Engage customer & relationship team and support the Turn Around strategy for Watch Accounts in terms of Credit Risk Advisory Reviews, Secondary Support, Turn
• Around/Restructure proposals, etc.
• Contribute to the preparation of all MIS reports, collections budgets, provisions reviews, and other relevant exercises to aid the management of the portfolio.
• Ensure management information is accurate and submitted in a timely manner.
• Support customers in financial challenges with close and robust engagement on turnaround cases. Restructure facilities appropriately in order to safeguard the Bank’s interests.
• Prevent revenue leakages through monitoring and controls and observation of covenants. 

Internal business processes 20% 

• Manage a team of CRAG Managers &/or Service Assistants Managers and ensure that the highest credit management standards are maintained to minimize Bank risk and comply with Bank and government policies and regulations
• Manage exposure strategies via preparation of credit requests/memos, interim/annual reviews, and credit risk advisory reviews & update papers
• Ensure that the necessary credit and other approvals are obtained at the right levels for strategies, expenditure and provisions.
• Prepare &/or present updates on team Watch/CRAG portfolio on behalf of the department to the relevant committees, i.e. Pre Watch, Corporate Credit Sub-committee, Management Credit Committee & Board Credit Committee, etc.
• Ensure proper implementation and follow up on the operational aspects of the account management with timely and proper internal administration and record keeping. 
• Monitor the collections on the assigned portfolio.
• Responsibility of negotiating and recommending workout/restructure proposals of all watch accounts.
• Ensure compliance with regulatory requirements and internal procedures.
• Ensure compliance of credit approval conditions on account performance & monitoring/control more so in relation to covenants, sanction conditions, insurances, valuations, follow up of audited/management accounts, etc.
• Ensure satisfactory internal and external audits.

Customer 30% 

• Lead detailed negotiations with Watch customers, sometimes in conjunction with internal and external stakeholders regarding implementation of Turn Around & Managed Exit strategies
• Lead proactive formulation and implementation of Turn Around, Restructure & Managed Exit strategies on assigned portfolio.
• Make customer visits and attend meetings held at/off Bank premises as appropriate.
• Participate in strategy setting with internal and external customers to ensure that the appropriate turnaround/managed exit plan is adopted.
• Develop network of contacts internally and also with external professionals in order to maximize effectiveness in assisting customers. 

Learning and growth 10% 

• Participate in Objective setting & drive own performance in line with target set under Enterprise Performance Management.
• Identify skills gaps and seek appropriate training and development.

Academic:

• Bachelor’s degree in a business management discipline in either of Finance, Business, and Economics, Mathematics / Statistics or related field from a reputable institution.
• Master’s Degree in Finance, Economics, Commerce, Accounting or any other equivalent and relevant qualification from a recognized university.

Professional:

• Credit Skills Course in lending
• Comprehensive banking background and extensive experience in credit appraisal an loan portfolio management.
• Experience in engaging C-level management and senior executives in facilitating decisionmaking and reporting
• Extensive understanding of business and financial fundamentals, with mathematical aptitude & advanced accounting skills.
• Ability to coach, mentor, train and transfer skills to others.
• Willingness to travel.

Desired work experience:

• At least ten years’ experience with at least five years at senior management level in an active corporate environment or credit risk management.
• Ability to coach, mentor, train and transfer skills to others