Senior Manager – Resourcing & Talent Management at Safaricom Kenya

Detailed Description

Reporting to the COE Lead : Talent & Group HR Shared Services, the position holder will provide strategic resourcing expertise and direction and ensures the delivery of all permanent and interim human capital requirements. He/She will be responsible for development of resourcing strategies to attract & retain digital ready and techy talent for an agile organization, leading employer branding, driving manpower planning, talent mapping, assessment and placement. They will collaborate with respective business stakeholders to understand their talent needs and align resourcing strategies to meet the people plans and ensure customer obsession and diversity is focused on in resourcing approaches, processes, selection and placement. 

Key Responsibilities

Resourcing Strategy 

• Develops, creates and sets the resourcing strategy
• Leads a team of resourcing professionals to deliver the strategy aimed at identifying, attracting and assessing high calibre candidates, ensuring operational excellence throughout the resourcing process and creating an unmatched candidate experience
• Using Strong commercial awareness, contribute to the digital objectives of Safaricom, reinvents the resourcing approach to be digital ready and ensures that there is a comprehensive approach to hire digital talent
• Develop and Implements the Safaricom Employee Value Proposition 
• Leads and drives the resourcing team to deliver best practice across, candidate attraction, selection, assessment and employer brand
• Develops innovative solutions to recruitment challenges, builds strong external relationships so that Safaricom innovation in resourcing is recognized externally;

Talent management 

• Succession planning, critical roles identification, and consequent internal and external role identification.
• Management of talent rituals and driving a robust talent management and development culture within the organization 
• Driving internal talent mobility and employee growth through rotations 
• Early careers identification and development 
• Assessment of external talent and recruitment trends and providing the relevant insights. 

Stakeholder Management & Partnership 

• Leads internal negotiations at a senior level, informs and educates senior leaders across the local market to ensure effective delivery of the resourcing plan and strategy
• Determines use of relationship with external suppliers to deliver People Plans and initiatives, manage interfaces with all resourcing channels, and manages interfaces with Vodacom & Vodafone Global HR, 

Talent Scouting through;

• Partnerships with various institutions of learning
• Collaborations with other industry operators etc. (rrunning selection centers for graduate recruitment and more senior vacancies).
•  Talent Database Management - To establish a continuous talent mapping and maintain a talent database which will allow the business to reduce time and effort spent on the identification and recruitment of talent into the business at all levels  
• Manage a Diverse open talent market place
• Deliver Career Fairs (locally and internationally) including Techy awards. 

Operational Resourcing 

• Provides operational Resourcing support in the execution of all elements of the operational people plan, including provision of tools, processes, coaching and best practice sharing
• For all resourcing assignments prepare a recruitment plan covering all aspects of the recruitment, selection and induction for the position and obtain sign off through the HRBP on all recruitment plans.
• Propose and implement on-going improvements to staffing efforts by applying a wide range of experience on current internal and external recruiting policies, practices and trends.
• Reporting on various recruitment initiatives/achievements against business strategy.

Workforce Planning

• Work with HRBP’s and OE Teams to systematically identify and analyze business requirements in terms of the size, type, and quality of workforce to achieve business objectives .
• Together with the HRBP’s and the line managers, determine what mix of experience, knowledge, and skills is required and sequence steps to get the right number of right people in the right place at the right time.
• Ensure Diversity in gender, youth, PWDs

Coaching Hiring Teams 

• On best practices in interviewing techniques and on the role of the assessor at a selection Centre.

People Management

• Manage the performance, motivate, coach, train & mentor the staff within the Resourcing Section.
• Ensure succession planning and career pathing within the chapter.
• Manage the learning and development culture within the chapter.
• Manage the chapter operations within the allocated budget.

Qualifications

• Degree in Human Resource Management with (HND) Higher National Diploma in Human Resource Management or a Technical Degree with HND in HR with Resourcing Management experience
• 8 years’ work experience in resourcing and talent management in a busy HR environment in a large technology and commercial organization of which at least 4 years should be in Managerial role in HR.
• He/ She must have 4 years’ experience in talent resourcing of  which at least 2 years should be in interviewing senior leadership level positions using competency-based assessments tools including psychometric profiling and ability tests.
• Should possess certification in psychometric testing preferably SHL
• Proactive Sourcing- Proactively sources talent, thinking out of the box and using existing and new tools/methods to find and keep the best talent.
• Social Recruitment- Ability to network and build strong relationships with internal and external stakeholders by  keeping connections and being branded as a trustworthy, inclusive, considerate and available employer.