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  • Posted: Apr 13, 2026
    Deadline: Apr 19, 2026
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    I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.
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    Senior Manager, Retail Credit Underwriting

    Job Purpose: 

    • To ensure and maintain a high-quality Retail lending book by managing the analysis and approvals of Retail & MSEs Loans within the bank’s policies and delegated authorities.
    • He/she will manage and train staff within the unit and support in establishing professional underwriting structures, processes, and culture for Retail Lending Business.

    Key responsibilities:

    • Oversee review and approval of Retail & MSE Loans and Credits Cards Credit referred to credit by the scoring systems.
    • Oversee credit risk assessment and sanctioning of non-scored Retail & MSEs Loans and Credit Cards.
    • Manage the Retail underwriting team to ensure reviewed applications are within policy guidelines and delegated authority. 
    • Ensure Turn around Times are met as per service Level Agreements.
    • Ensure robust tracking and monitoring for optimum underwriters’ productivity levels.
    • Training Credit staff, Management Trainees and Frontline staff on credit appraisal and the general parameters for Retail credit products. 
    • Approval of facilities within delegated authority.
    • Ownership of governance within the Retail underwriting unit.
    • Review of processes within the unit to ensure they support the business aspirations.
    • Coordinate the process of movement of applications and advising credit decisions between branches and approving authorities.
    • Preparing Credit proposals that need Credit Committee approvals.
    • Exercise diligence, independence, and good judgement in credit decision to ensure quality Retail Credit portfolio.

    Academic Qualifications:

    • Bachelor’s degree in business or a related field from a recognized Institution.
    • Professional Banking or Accountancy qualifications will be an added advantage.

    Work Experience and Core Competencies:

    • At least 7 years relevant experience Credit unit of the Bank with at least 4 years in a supervisory capacity.
    • Excellent knowledge of all Retail Banking products. 
    • Ability to write comprehensive reports. 
    • Excellent communication and interpersonal skills.
    • Strong people-management skills.
    • Advanced financial risk analysis skills.
    • Advanced credit risk management skills.
    • Excellent problem solving and decision-making skills. 
    • High level of people management skills.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to I&M Bank on imbank.bamboohr.com to apply

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Average Salary at I&M Bank
KSh 133K from 18 employees
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