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  • Posted: Apr 7, 2021
    Deadline: Apr 13, 2021
  • Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
    Read more about this company


    Senior Officer; Monitoring and Evaluation


    We are pleased to announce the following vacancy in the Sustainable Business & Social Impact Department within the Corporate Affairs Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

    Reporting to the Senior Manager, Foundations Programmes, the successful candidate will be working across both the Safaricom and M-PESA Foundations. He/She will be responsible for the development and management of a robust monitoring and evaluation system, monitoring implementation of the Foundations’ strategy and investment frameworks, monitoring and evaluation of the Foundations’ projects/programmes. The candidate will lead in the Foundations’ data management, reporting and learning; and technical assistance to partners and employees in M&E. He/She will manage the M&E firms, support project/programme identification, lead in research and dissemination of results to stakeholders and represent the Foundations in different forums. The candidate will ensure continuous improvement of the Foundations’ M&E systems and adhere to ISO 26000 guidelines.

    Key Responsibilities:

    Monitoring the Foundations Strategy/Investment Framework:

    • Develop and manage the Monitoring and Evaluation framework for the Foundations’ strategies/Framework.
    • Analyze and report on the progress of the Foundations’ strategies/frameworks through the relevant dashboards on as per SLAs.

    Project Monitoring and Evaluation

    • Monitor, evaluate and report on the Foundations’ projects/ programmes’ performance on monthly/quarterly basis; and make   recommendations for improvement where applicable.
    • Coordinate M and E activities for partners and committees
    • Monitor the sustainability of the programmes/project's results
    • Coordinate Foundations’ brand research together with the research team
    • Lead quarterly projects/programme performance reviews based on pre-agreed targets/milestones 
    • Track and report on the Foundations’ annual workplan
    • Manage and monitor the external contracted M&E firms to ensure adherence to agreed upon monitoring and evaluation plans, Service Level Agreements and reporting systems
    • Ensure the Foundations’ M&E systems and practices are informed by global and local best practices.  

    Data Management

    • Develop and maintain the Foundations’ data management system 
    • Collect all relevant programme/project data as per the SLAs
    • Conduct data analytics based on strategy/programme needs to inform reporting at different levels
    • Conduct data quality assessments and audits for the Foundations’ programmes/projects.
    • Maintain a robust Foundations’ M&E database

    Technical Support

    • Conduct periodic update trainings on M&E for the Foundations team, partners, subcommittees, project champions as may be required

    Reporting and Learning

    • Compile reports for the Foundations and other key stakeholders as required
    • Deliver the Foundations partners’ quarterly learning forums
    • Conduct contextual analysis/research to inform implementation of the Foundations’ strategy/investment framework.

    Programme/Projects Management

    • Manage the assigned strategy pillar and region through programme development, partnerships management, implementation and reporting.

    Representation and Partnerships

    • Represent the Foundations in the different committees, technical working groups and forums as necessary
    • Manage partnerships (including the community) to ensure engagement and delivery of impactful projects/programmes.


    • Bachelor’s degree from a recognized university preferably in Monitoring and Evaluation, Social Sciences, Sociology or Statistics
    • At least 5 years of experience in the design and implementation of M&E frameworks in development programmes/projects 
    • Proven experience in the development and delivery of programme evaluation designs 
    • Experience in designing tools, templates and strategies for data collection, analysis and reporting
    • Proven experience in design, development and management of M&E databases
    • Expertise in analyzing data and development of dashboards
    • Five years of project/programme management experience and working experience in a busy environment
    • Certification/post graduate qualification in project management, philanthropy project management by a recognized professional body will be an added advantage
    • Good communicator with attention to details
    • Proven analytical and report writing skills
    • Ability and willingness to travel to project/programme sites

    Method of Application

    Interested and qualified? Go to Safaricom Kenya on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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