Senior Officer - System Administrator at Genghis Capital

Reports To:
Key Responsibilities:
As a senior officer – system administrator, you will be responsible for:

• Responsible for maintaining and administering the data center’s networks including but not limited to, the delivery of network planning, design, implementation, and optimization services.
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program.
• Responsible for maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Evaluate the effectiveness of existing security measures, such as firewalls, password policies, and intrusion detection systems.
• Research network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Responsible for capacity, storage planning, and database performance.
• Designing computer security architecture and developing detailed cyber security designs.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Deploy Operating System patches and upgrades regularly, upgrade administrative tools and utilities within the systems, and Configure / add new services as necessary to ensure effective service to end users.
• IT project management to ensure cost optimization and meet business needs.
• Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks in the data center.
• Writing comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement.
• Perform regular security monitoring to identify any possible intrusions to avert system compromise by ensuring that all systems within Genghis are Secure.
• Perform regular file archival and purge as necessary to ensure optimal storage space for end users for effective service delivery.
• Liaising with the third-party providers, providing services to the Genghis on schedules to undertake the works and supervise them during the implementation process to ensure that quality and timely service are provided.
• Configure, Install and support LANs, WANs, network segments, Internet, and intranet systems to ensure that network performance issues including availability, utilization, throughput, goodput, and latency comply with service level agreements with the providers.
• Establish network specifications by conferring with users, analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
• Collaborate with the development team to implement updates, upgrades, and patches to the Genghis website promptly to limit the loss of service.
• Providing day-to-day technical support to end users to ensure efficiency and effectiveness of service delivery to the Genghis.
• Provide feedback to enhance business processes and initiate process improvement to achieve operational excellence.
• Develop individual work plans, monitor own performance, and seek requisite support to ensure delivery of agreed targets.
• Demonstrate behaviors aligned with Genghis values and take ownership
• Identify learning interventions and drive self-development.
• Any other relevant duties.

Key Performance Indicators :

• Contribution to the Development and implementation of IT policies, procedures, and best practices to ensure optimal system performance, data security, and compliance with industry regulations.
• Collaborating with cross-functional teams to evaluate and implement new technologies, tools, and processes that support business objectives and enhance productivity.
• Providing training and documentation to end-users and IT staff on system and application usage, best practices, and troubleshooting techniques.
• Staying current on industry trends, emerging technologies, and best practices to continuously improve IT operations and service delivery.

Education & Experience:

• Bachelor’s degree in Computer Science/Information Technology/Business Information Technology or Telecommunication Engineering from a recognized university.
• 2-3 years relevant experience
• Microsoft Certified Solutions Expert (MCSE)/ Microsoft Certified Solutions Associate (MCSA)/ Cisco Certified Network Associate(CCNA)/ Cisco Certified Network Professional/ (CCNP) Certified Information Security Auditor (CISA) or Certified Unix Administrator and any additional relevant ICT certifications – added advantage

Functional Competencies:

• Working knowledge of virtualization, VMware, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Working knowledge and experience in switching and routing protocols.
• Working knowledge and experience in networks/systems monitoring tools and protocols
• Knowledge of professional standards

Behavioural Competencies:

• High level of integrity and Interpersonal skills
• Ability to deliver results in a complex and dynamic environment
• High level of attention to detail
• Ability to work well with teams
• Ability to work with minimum supervision under strict deadlines

Business Competencies:

• Financial analysis: Ability to understand financial statements, analyze financial data, and provide insights to inform business decisions.
• Risk management: Ability to identify, assess, and manage risks associated with IT systems, processes, and projects.
• Compliance: Understanding of laws, regulations, and industry standards that govern financial services, and ability to ensure compliance in IT systems and processes.
• Business analysis: Ability to understand business needs and requirements, and translate them into IT solutions that support business objectives.
• IT Service Centricity: Ability to identify customer needs, develop service standards, and deliver service excellence