Senior Principal Officer, Fingerprints (MG5) at National Social Security Fund (NSSF)

Reporting to the Assistant Manager, fingerprints he/she will be responsible for ensuring prompt and positive Identification of members/beneficiaries to initiate Benefit processing and payment.

KEY RESPONSIBILITIES:

• Ensure that posthumous identification of un-identified persons without record in the National Registrations Bureau is done as requested by the Police;
• Ensure proper documentation for the processing of benefits has been done; Identifying and referring multiple claims to Benefits Records Unit for amalgamation;
• Establish and refer cases of multiple registrations to the Transit & Allocation Unit for fund transfer to the effective member number or suppression of ineffective numbers;
• Establish and refer survivor benefit claims and invalid benefit claims to the Benefits Officer and the Benefits Authorization officer respectively;
• Establish and refer age/withdrawal/emigration benefit claims to the registration of employers’/employees’ section for further processing;
• Ensure that incomplete application claims are returned to the field offices for completeness;
• Ensure that customer enquiries and complaints are attended to;
• Authenticate certificates of member registration records with missing details; and
• Amend fund member particulars for conformity to registration details in the database.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Forensic Science or related field from a recognized institution;
• Masters Degree in Forensic Science or related field from a recognized institution is an added advantage;
• Fingerprints analysis and examination training papers A, B and C;
• At least seven (7) years’ work experience, three (3) of which should be in a supervisory position;
• Member to relevant and accredited professional body and in good standing; and
• Proficiency in computer applications.