Senior Product Designer - Retention at M-KOPA Solar

In this role, you would be responsible for:

• Conducting user research and translating insights into compelling design solutions for cash loans, airtime, and health insurance products
• Creating end-to-end design experiences using established design systems while ensuring visual cohesion
• Developing prototypes and iterating based on user testing and stakeholder feedback
• Collaborating with Product Management and Tech teams to define UX strategy for your product area
• Implementing and extending our design system to ensure consistency across multiple touchpoints
• Conducting usability testing and incorporating feedback to optimize customer experiences
• Working directly with customers to understand their needs and validate design decisions
• Partnering with engineering teams to ensure high-quality implementation of designs
• Contributing to design metrics that demonstrate impact on business outcomes

Your application should demonstrate:

• 5+ years experience in product design with a focus on customer-facing digital products
• Strong UX/UI design skills with proven ability to create intuitive, user-centered designs
• Extensive experience conducting user research and translating findings into design decisions
• Proficiency in prototyping tools (Figma, Sketch, or similar) and creating interactive prototypes
• Experience working with and contributing to design systems from concept to implementation
• Ability to balance user needs with business goals and technical constraints
• Strong collaboration skills working with cross-functional teams
• Experience with end-to-end product design from research through implementation
• Excellent communication skills with ability to articulate design decisions to diverse stakeholders
• Experience in fintech, financial services, or insurance products is highly desirable