Senior Product Manager at NCBA Group

Job Purpose Statement

The Product Manager role is responsible for designing, developing, promoting and maintaining financial solutions and delivery channels that meet the needs of target customers/markets, at profit. The role is central to innovation in Digital Business and is thus the steward to the department’s innovation management process. The role holder is responsible Digital Business product management for the allocated portfolio/markets in the countries that the Bank operates in.

Ideal Job Specifications

• At least 5 years’ work experience, 2 of which should have been in a management capacity in a similar sized organisation having led successful business and product development projects and/or initiatives.
• 2+ years’ experience in digital payments and Digital financial services.
• Knowledge of multiple functional areas, including product management, engineering,
• UX/UI, sales, customer support, finance or marketing. Understanding of go-to-market commerce enablers (e.g., payments, loyalty, subscriptions, etc.).
• Ability to achieve strategic goals and evolve product strategy based on research, data and industry trends in an innovative and fast-paced environment. Excellent problem-solving, organizational and analytical skills.
• Ability to influence multiple stakeholders without direct authority.
• Experience with using A/B testing as tool to inform product improvements
• Proven capabilities in leading design thinking/co-creation engagements with leaders at senior levels.
• Proven experience in managing medium size & diverse teams; ideally experience managing creative teams of designers and developers