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  • Posted: May 31, 2023
    Deadline: Jun 12, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
    Read more about this company


    Senior Relationship Manager Industrial

    Key Responsibilities

    • Implement sector strategy in line with the overall Sector Strategy.
    • Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
    • Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.
    • Execute client deals in line with developed strategic client plans.
    • Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
    • Ensure strong cross- selling of existing and new products to existing and new clients.
    • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
    • Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
    • Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank. 
    • Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
    • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
    • Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

    The Person

    For the above position, the successful applicant should have the following: 

    • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
    • At least seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.
    • Credit and Financial Analysis 
    • Client Portfolio Management 
    • Knowledge of Trade and Transaction Banking products 
    • Digital Savvy and Computer literacy
    • Entrepreneurial and Commercial thinking
    • Excellent research, analytical, and problem-solving skills.
    • Integrity & courage to challenge actions within various business units and the status quo.
    • Strong persuasion, management, and communication skills
    • Strong organizational skills 
    • Excellent stakeholder management skills
    • Creative approach, with the ability to anticipate challenges and develop innovative solutions.

    Method of Application

    Interested and qualified? Go to KCB Bank Kenya on to apply

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