Vacancies at KCB Bank Kenya

Key Responsibilities

• Understand Bank’s Business Landscape, Technologies that support it and their relative contribution to the bank’s success to enable correct prioritization and effort focusing. 
• Create reviews and Assurance plans based on Architecture Segments, Architecture Domains, Business Area, Geographical region, Business Divisions, Technology Departments or Systems or customer touchpoints and engage the relevant stakeholders to formalize the plans and expectations.
• Maintain the target/approved state of the various Architecture Components (Blueprints) for review and design a detailed test backed by appropriate best practice.
• Identify relevant Stakeholders and Communicate with them to ensure understanding of Assurance goals, milestones, deliverables, and individual roles and responsibilities in the process.
• Facilitate engagements on the Assurance findings, exploring opportunities and Solutions to create a roadmap and remediation plan for issues found as well as gaps in achieving the target Architecture state.
• Ensure Proper tracking of the projects, initiatives put in place to remediate the compliance deficits and agreed roadmap, periodically conducting confirmation/verification checks, and reviewing escalations.
• Maintain a tight grip on Technical Debt across the group ensuring remediation efforts are on course and any deviations are appropriately reviewed and approved.
• Review the solutions design and development process ensuring a proactive approach to dealing with noncompliance of architectural principles, guidelines, and Standards.
• Provide regular updates to Technology Leadership and Other Stakeholders on the current state of Technology and the journey towards achieving the desired Architecture State.
• Proactively identify, plan, and communicate risks and roadblocks in the achievement of the target Architectural State and manage/escalate them appropriately.
• Preparing Review and Audit Plans for Compliance Status to Architectural Blueprints.
• Reviewing the selected segment, division, system, or subsidiary for architectural compliance.
• Engaging the stakeholders in coming up with appropriate measures and solutions to remediate architectural gaps identified.
• Reviewing Changes to technology environment to determine the impact of the current and desired Architectural status.
• Oversee the implementation of agreed opportunities and solutions assessing the remedial status for compliance and advising on any further actions required.

The Person 

For the above position, the successful applicant should have the following:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field of study.
• Professional qualifications in the following list will be added advantage:
• TOGAF or Other Architecture Related Certifications such as ArchiMate, SABSA, Bredemeyer, Zackman, BizBok.
• COBIT, CISA, CISM, CRISC, CGEIT, CGRC, ITIL.
• 5 years technical experience.
• 3 years’ experience in at least two Technology domain areas such as (enterprise architecture, application architecture, application development, middleware) and Software Asset Management in a multi-tier environment.
• Exposure to multiple, diverse technologies and processing environments.
• Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
• Excellent planning and organizational skills with ability to breakdown complex items to actionable elements.
• Familiarity with graphical modeling approaches, tools, and model repositories.
• Prior working experience in a formal enterprise architecture framework.
• Knowledge of all components of holistic enterprise architecture.
• Ability to balance the long-term ("big picture") and short-term implications on individual components and projects. 
• Ability to liaise with all levels of management and subject matter experts across the industry and within the organization to drive adoption of Enterprise Architecture.

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Key Responsibilities

• Analyzing enterprise specifics - Facilitate the identification and analysis of the Bank’s business drivers to deliver enterprise business, information, technical and solution architecture requirements.
• Analyzing and documenting requirements- Elicit business requirements using interviews, analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.  
• Setting the collaboration framework- Liaise with the Business subject matter experts in the development of business architectural framework developing a clear roadmap of Business solutions.
• Analyzing the technology environment- Provide an analysis to determine best path for solving business problems/opportunities that may include process improvement vis a vis information technology systems enhancement.
• Controlling solution development-Participate in solution developments to ensure technical and business requirements are adhered to.
• Supporting project management- Provide architectural oversight of projects and ensure that requirements are in alignment with business strategies and business architecture roadmap/framework.
• Leverage’s business capabilities as a platform for illustrating the link between business needs with decisions to their technology, solution, business and information architecture efforts.
• Translates strategic initiatives into delivery-focused change initiatives, while translating business processes and issues into effective conceptual and logical models.
• Build and maintain repository for deliverables, methodologies, and business development documents.
• Ability to independently facilitate discussions with groups of diverse stakeholders and manage the flow of conversation while driving to meet business objectives.
• Ability to independently manage conflict among diverse cross portfolio stakeholders related to competing interests and requirements. Able to help stakeholders objectively examine real needs versus wants and ways to collaborate to achieve win/win resolutions.
• Develop and guide adoption of design patterns with a view of standardizing solution components built for the enterprise.
• Participate, guide and support quality assurance team in planning and execution of performance testing and other non-functional tests.
• Lead in all round capacity management for current and future solutions.
• Provide solution specifications that best responds to the documented business requirements.
• Execution of IT roadmap according to business and IT strategic priorities while evaluating and balancing a portfolio of projects.
• Ensures applications architecture evolves in response to business needs while owning stewardship duties of business architecture artifacts.
• Creating capability models and facilitating the identification of solutions while establishing best practices for key solution architecture services.
• Reviewing solutions for appropriateness, alignment and conformance to the defined technology standards and business requirements.

The Person 

For the above position, the successful applicant should have the following:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field of study.
• Professional qualifications in the following list will be added advantage: CBAP, TOGAF, ITIL Foundation, Design Thinking and Innovation, PRINCE II/PMP/MSP/SMC/CSM/PMI-ACP.
• 7 years technical experience.
• 5 years’ experience in at least two IT disciplines such as (business architecture, application architecture, application development, middleware, microservices and Service Oriented Architecture).
• Prior working experience with a formal enterprise architecture framework.
• Exposure to multiple, diverse technologies, cloud computing and containerization.
• Excellent understanding of software delivery processes, (DevOps) and methodologies (i.e. waterfall, agile, hybrid).
• Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
• Excellent planning and organizational skills with ability to breakdown complex items to actionable elements.
• Knowledge of all components of holistic enterprise architecture.
• Familiarity with graphical modeling approaches, tools, and model repositories.
• Ability to balance the long-term ("big picture") and short-term implications on individual components and projects.
• Ability to liaise with all levels of management and subject matter experts across the industry and within the organization to drive adoption of solution Architecture.
• Highly developed soft skills, such as listening, empathy, and the ability to adjust communication style based on the audience. 

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Key Responsibilities

• Assess and communicate the impacts, trade-offs, risks, costs, benefits and opportunities of IT solutions. Understand the bigger picture and assess all smaller technical components and solutions as a coherent part of the whole infrastructure.
• Documentation of business requirements and processes for business initiatives and projects.
• Build a holistic view of the Bank’s strategy, processes, information and IT assets and ensuring the business and IT requirements are aligned.
• Liaise with the Business subject matter expert in the development of business architectural framework developing a clear roadmap of Business solutions.
• Designs complex systems in the Bank when required at the component level, make strategic technology choices, and directly supervise the quality of designs and implementation inside and between components.
• Ability to balance the long-term ("big picture") and short-term implications on individual components and projects.
• Develop and maintain the Bank’s technology service catalogue with continuous assessment of applications fitness to fulfill their purpose to the Enterprise.
• Lead in technology capacity management assessment and provide guidance on how best to close the identified gaps.
• Support in developing the framework for IT asset management while providing guidance on how best to close the identified gaps.
• Provide the leadership in breaking down, planning, and sequencing the business vision & strategy into technology deliverables and mapping to infrastructure needs.
• Lead in proactive management and reduction of technical debt (e.g. systems/components, tool proliferation, aging technologies) across all the technology domains.
• Stay updated on the latest trends/ technologies for cloud enablement and Platform as a Service and evaluate the platform capabilities vis -à-vis the trends; plan the roadmaps to incorporate the required functionality into the Bank infrastructure.
• Provides knowledge leadership in relevant research areas, technology tools & standards and architectural governance. 
• Provides guidance to project teams regarding guiding principles, system and application design, standards, best practices, and system performance and availability.
• Support / participate in acquisition of large projects by providing technical input and guidance on aspects of technology.

The Person 

For the above position, the successful applicant should have the following:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or a related field of study.
• Professional qualifications in the following list will be added advantage: TOGAF / MCSE / MCITP /CCNA/ CISA/ Cloud Architect certifications, OCP, LINUX / UNIX/ Databases.
• 7 years Technical experience.
• 5 years’ experience in at least two IT disciplines such as (Technology architecture, application architecture, security architecture, Integration, micro services and SOA).
• Experience in multiple, diverse technologies, cloud computing and containerization.
• Experience in a leading formal enterprise architecture framework.
• Knowledge of Hardware systems.
• Knowledge of WAN & LAN design, implementation, and monitoring.
• Excellent understanding of software delivery processes, (DevOps) and methodologies (i.e. waterfall, agile, hybrid).
• Excellent planning and organizational skills with ability to breakdown complex items to actionable elements.
• Knowledge of application of the organization products, services and policy.

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Key Responsibilities

• Responsible for complete infrastructure planning & design across various Technology domains - security, network, voice, hardware, cloud and enterprise productivity areas.
• Drives short & long-term architecture strategy for the overall foundational technology stack [hardware and software].
• Design and develop infrastructure blueprints and roadmaps for the implementation of new solutions.
• Communicates and validates program architectures and roadmaps with infrastructure team, project management team, and technology services management teams.
• Develops long-term strategy and plans for meeting storage needs across online, archival and historical data retention needs - to meet the defined data retention, backup, and recovery methods and plans.
• Develops enterprise standards to ensure compatibility and integration of multi-vendor technology platforms.
• Responsible for impact analysis and design modifications to existing systems to support new solutions.
• Planning, studying and designing a resistant security architecture for the organization
• Collaborate with Group Cybersecurity to evaluate security architectures and designs to determine the adequacy of security design and architecture proposed or provided in response to provided requirements.
• Responsible for evolution of organization's cloud computing strategy - including cloud adoption plans, cloud application designs, and cloud management, monitoring and governance framework.
• Lead the Technology aspects of identification, vetting and selection of top cloud-based solutions, cloud providers and third-party services that successfully meets the needs of the organization.
• Offer guidance in infrastructure movement techniques, including bulk application transfers/migration into the cloud and also leading the technology teams through cloud adoption while establishing best practices.
• Evaluate existing technology systems and provide recommendations for improvements or change.
• Review technology related business cases and support in Technology sourcing / RFPs for conformance to technology standards.
• Review strategic proposals and propose technology solutions.
• Monitor / study periodic systems capacity returns and guide on efforts to optimally utilize existing or deployment of new capacity across the technology domain areas.
• Determining the long-range strategic direction of systems not limited to hardware, software, tools, languages, and databases to be utilized by the bank.

The Person

For the above position, the successful applicant should have the following:

• Bachelor’s degree: Computer Science, IT, Engineering or Technical related field.
• Professional Qualifications such as CCNA, TOGAF, ITIL, CISM, CISA, Prince2, COBIT, Cloud Architect Certifications are an added advantage.
• 10 years Technology Experience is required.
• 7 years developing architecture in a fast-paced, evolving environment and appropriately prioritizing tasks, and keeping abreast of the latest technology.
• Knowledge of Hardware Systems.
• Knowledge in Design & Build & Maintenance of Cloud Solutions.
• Knowledge of Networks - WAN & LAN design, implementation, and monitoring.
• Project Management Skills.
• Knowledge of Network Security Implementation & Design.
• Knowledge in Security Architecture.
• Knowledge of the Windows concepts, Domains, Active Directory and its concepts, interaction between hardware, operating systems, network, data center, and application software, Linux and Unix.
• Strong working knowledge of Virtualization Technologies.
• Deep experience in Microservices and building and managing container platforms.

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Key Responsibilities

• Conduct cyber risk assessment for assigned cyber security audit and advisory assignments.
• Perform independent threat and vulnerability assessment and penetration test audits of the bank’s ICT systems to assess the effectiveness of the cybersecurity control framework and report on cyber risks noted.
• Conduct walkthroughs, testing of controls, and negotiating potential issues for Technology audits within the cybersecurity and infrastructure portfolio, including scope areas such as identity and access management, asset classification, network security, operating system security, database security, web application security, mobile application security, public cloud (AWS/GCP/Azure) environments, vulnerability management, endpoint protection, etc.
• Documents the results of audit work in accordance with internal audit guidelines and the Institute of Internal Auditors (IIA) standards.
• Share knowledge, skills, and experience with team members.
• Perform other related duties as assigned.

The Person

For the above position, the successful applicant should have the following:

• Bachelors Degree in Information Technology, Electrical Engineering, Computer Science, Business, or a Related field from a university recognized by Commission for University Education.
• Must Possess CISA/CISM/CISSP or a related Information Systems Audit / Security certification.
• Must Possess LPT/Offensive Security Certified Professional (OSCP)/CCIE Security/CSX Practitioner/ Certified Red Team Expert (CRTE) or a related penetration testing or red team exercise certification.
• Master's degree is an added advantage.
• A minimum of 5 years' experience in IT Security and/or IT Audit covering 3 years in Cyber Security Reviews and Vulnerability Assessments and 3 years in Red Team Exercises and/or Penetration Testing Experience.
• Must possess proficiency in using penetration testing tools e.g., Kali Linux, Nessus, Nipper, Burp suite, Metasploit framework, Wireshark, Acunetix, Netsparker, Mobsf, Frida, BeEF, Objection etc.
• Must possess proficiency in performing security assessments on operating systems, database management systems, web applications and mobile applications. 
• Must possess proficiency in the use of audit management software e.g., TeamMate.
• Must possess excellent audit report writing and presentation skills.
• Must possess excellent customer service skills, strong business analytical skills, superior communication, and inter-personal skills.
• Must possess effective planning, organizing and problem-solving skills.

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Key Responsibilities

• Works closely with various business functions and advice on Best Practice on Sopra
• Manages contract performance and nurture skills that advances the IT Banking Systems Operations strategy on Sopra
• Evaluates and Reviews all Sopra incidents and requests before resolution.
• Build and disseminate expert skills on Sopra support and issue resolution
• With team perform corrections on Sopra transactions with exceptions.
• In liaison with relevant business unit, perform Product Creation for approved products.
• In liaison with functional unit, supports Sopra-related projects.
• With business, perform Product Optimization for requests on existing products.
• Spearheads maintenance, traction and resolution of system core functionalities i.e. Sopra platform
• Liaises with the Sopra vendor on escalated core issues for resolution.
• Participates in the change management process by ensuring that requisite Sopra parameter requests are updated after a change promotion.

The Person

For the above position, the successful applicant should have the following: 

• A bachelor’s degree in any business or IT related
• A professional certification in ITIL or any IT related
• A minimum of 3 years’ experience on digital channels, with at least 2 years’ experience in Banking Operations, IT Projects and Quality Assurance.
   

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Key Responsibilities

• Monitor user and system activity to identify suspicious activities leveraging on security systems.
• Monitor network activity and investigate anomalous events and traffic trends  
• Check security monitoring status of systems on monitoring tools and initiate remediation of noted gaps.
• Monitor alerts and alarms from security monitoring tools and initiate corrective actions
• Configure and finetune security monitoring systems to make sure the Bank is sufficiently protected
• Administer security tools ensuring optimal uptime and resource utilization
• Investigate suspicious user and system events and identify breaches and root cause.
• Mitigate intrusion attempts through proactive response to incidents.
• Prepare manual and scheduled reports for various stakeholders
• Research and stay up-to-date on technology and cybersecurity trends 

The Person 

For the above position, the successful applicant should have the following: 

• A BSc. Information Technology / Computer Science / Cybersecurity / Engineering (Electrical, Electronic) or related field
• A professional certification in either of the following; Certified SOC Analyst (CSA)/;Certified Incident Handler (E|CIH)/;Certified Threat Intelligence Analyst (CTIA)/;Certified Information Systems Security /Professional (CISSP)/;Certified Ethical Hacker (CEH)/;PENTEST+;Security+;Certified Information Systems Auditor (CISA);Certified Information Security Manager (CISM)
• At least 2 years’ experience in IT with at least 1 year experience in Cyber Security.

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Key Responsibilities

• Achieve revenue targets through execution of commercialization initiatives and activities.
• Execute a robust commercialization framework that entails Customer Value Proposition (CVP) enhancements, cross-selling models, revenue management plans and customer information management tools.
• Commercialize the Retail Life Insurance Partnership to achieve the planned revenue targets
• Responsible for the execution of the business models, products and Go-To-Market strategies. 
• Manage the post launch product performance by driving awareness and penetration within the target market.
• Develop client segmentation / targeting criteria and considerations to determine appropriate commercialization initiatives to achieve business plans.
• Evaluate product related regulatory and operational risks and adherence to regulator considerations.
• Create and apply best practices to create commercial constructs, terms, agreements and pricing structures.
• Orchestrate cross-functional coordination to execute pilots and formal product launches.
• Develop and manage robust competitor tracking systems to remain abreast of the market and industry players.
   

The Person 

For the above position, the successful applicant should have the following: 

• Bachelor's Degree in a Business-Related Field
• Fellow of the Life Management Association is an added advantage.
• Relevant professional qualification in Marketing is an added advantage.
• 5 years experience in a financial services environment handling marketing, and business development activities
• In-depth understanding of insurance products offering positioning within segments and revenue potential

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Key Responsibilities

• Implement sector strategy in line with the overall Sector Strategy.
• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.
• Execute client deals in line with developed strategic client plans.
• Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
• Ensure strong cross- selling of existing and new products to existing and new clients.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank. 
• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

The Person

For the above position, the successful applicant should have the following: 

• University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
• At least seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.
• Credit and Financial Analysis 
• Client Portfolio Management 
• Knowledge of Trade and Transaction Banking products 
• Digital Savvy and Computer literacy
• Entrepreneurial and Commercial thinking
• Excellent research, analytical, and problem-solving skills.
• Integrity & courage to challenge actions within various business units and the status quo.
• Strong persuasion, management, and communication skills
• Strong organizational skills 
• Excellent stakeholder management skills
• Creative approach, with the ability to anticipate challenges and develop innovative solutions.

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Key Responsibilities

• To implement the Cash Management strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management. 
• Drive sustainable growth through the delivery of innovative and customized solutions to meet the specific cash management and trade finance requirements of customers and prospects. 
• Drive the growth of Cash Management incomes, business volumes and manage assigned portfolios.
• Responsible for the sales of cash management products and service to existing and by prospecting for new clients in conjunction with Relationship Managers. 
• To Build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and rev Relationship manager to ensure growth for the specific sectors or portfolio. 
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. 
• Maintains a detailed and current understanding of business/industry dynamics and enabling technologies in financial services generally and payments or transaction banking specifically to ensure that that opportunities are realized, and the risks mitigated. 
• Develop, implement, and manage a range of innovative cash management products and solutions so as to meet customer requirements and achieve business objectives. 
• Ensure strong cross- selling of existing and new products to existing and new clients; by providing technical product expertise and conducting joint calls hence maintaining effective liaison with all relevant business units in the bank. 
• Track trends and competitor activity and collate data on market, perform customer needs analysis, trade trends, and competitive analysis and ensure compliance to the Bank’s policies, procedures and regulatory requirements. 
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements

The Person 

For the above position, the successful applicant should have the following: 

• Bachelor's Degree in a business-related field
• Master's degree will be an added advantage.
• Relevant professional qualification in ICT will be an added advantage.
• At least four (4) years Banking experience, three (3) of which should be in Transaction Banking or Cash Management
• Commercial Awareness & Business Acumen: ability to identify opportunities for revenue generation Excellent research, analytical, and problem-solving skills.
• Technologically savvy and appreciation of current ICT trends. 
• Experience in customer relationship management.
• Strong persuasion, communication, negotiation and influencing skills. 
• Strong organizational skills.
• Excellent stakeholder management skills.

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Key Responsibilities

• To develop and lead the implementation of sector strategy in line with the overall Corporate Banking Strategy.
• Deliver on Sector Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers
• Oversee the execution of client deals in line with developed strategic client plans.
• Develop and align detailed client marketing plans and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook, etc.). Ensure overall client profitability.
• Guide the development and review of credit or relevant papers for submission to the Business Origination team or ALCO
• Consistent client deal enablement at required standard.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
• Spearhead the implementation of the client strategic plans including relationship management of key Sector Customers and stakeholders.
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Manage and maintain robust monitoring, controls, business continuity, governance and risk management environment.
• Lead, Develop and Direct the relationship management team to deliver the department’s financial and non-financial performance targets.

The Person

For the above position, the successful applicant should have the following:

• A University Degree in Business related field.
• A master’s degree or Postgraduate /Banking qualifications will be an added advantage. 
• At least 8 years’ relevant experience (in well-established organizations) in corporate banking, banking operations, customer service, credit risk process and portfolio management.
• At least 5 years experience leading a team or heading a department within Corporate Banking.
• Operating knowledge of the banking industry, market, trends, business opportunities and challenge
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
• Excellent people management skills including a strong talent development focus.
• Excellent networking, negotiation, communication and interpersonal skills.