Senior Relationship Manager (SRM), Corporate Banking at Antal International

Responsibilities:

• Development and execution of the Bank's Corporate Banking strategy in the country
• Responsible for developing, growing and managing customer relationships and for increasing the Bank’s revenue through marketing of the banks products and services to identified Corporate Customers. Additionally, to develop and maintain positive customer relationships, oversee the marketing of the Bank’s products and services and ensure maximum profitability.
• Driving Trade business opportunities in the African countries where the Client has established presence by networking with multinationals, large corporate and institutional clients to ensure that they benefit from the full range of Bank’s Trade Services and Products.
• Drive client acquisition and management of existing Corporate client relationships consistent with the Bank’s strategy in-order to achieve desired quality of business growth
• Spear head budget preparation for the unit, annual marketing plans and strategies to achieve targeted growth objectives.
• Primary responsibility for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advice to meet their specific needs
• Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service
• Establish and develop various sales strategies to meet ever changing customer needs in liaison with the New Product Development Team
• Maintain, acquire and reactivate customer relationships to improve deposit liability growth and mix.
• Conduct market research and competitor analyses within marketing area and develop strategies that will give the bank a large part of the market within its vicinity
• Monitor and control business office income and expenditure to ensure profitability.
• Recommend the creation of viable and profitable risk assets to increase business office profitability
• Identify and develop conglomerates banking relationships
• Sourcing for and monitoring of customer’s tenured investment / facilities.
• Design product offerings tailored to meet the needs of the Corporate sector in the country while maintaining regular contacts with their executives to push the Bank’s business.
• Coordinate Marketing of Regional Trade opportunities covering import and export financing and services, across the group
• Identify Regional Trade Finance opportunities and trends common across geographies and develop generic solutions to exploit for the benefit of clients and the Banks
• Build and maintain regional trade sales pipeline
• Own, manage and update generic trade product programs for regional trade products
• Keep abreast of local and international developments in the area of trade including competitive offerings in the market
• Establishment of service measurement systems/metrics
• Managing, coaching and developing a high-performance team to meet set deliverables
• Sourcing for and monitoring of customer’s tenured investment / facilities.
• Prepare weekly and monthly statistics/performance reports for management use.
• Initiate and carry out recovery action on non-performing credits facilities
• Perform other duties as assigned by the CEO or his / her designate.

Key Performance Indicators

• 100 % attainment of annual targets (Deposits, Risk Assets, fees & commission, client conversions)
• Amount of Contingent Liabilities Commissions & Fees
• Cost of funds
• Non funded Income (NFI) and Funded Income (FI) ratio
• Volume of FX transactions
• 100 % of zero income leakages
• Cost income ratio
• Revenue growth
• Market share growth
• Volume of business – deposits and loans/facilities
• Adherence to policies
• Market s hare- low cost amongst others

Job Requirements

Education

• Minimum of Bachelor’s Degree (with an MBA, MSC or its equivalent) and/or Professional Qualification in Banking related disciplines
• Proficiency in Microsoft Office Suite
• Professional qualification in Customer Relationship Management and Sales & Marketing

Experience

• Minimum experience – 8 years cognate experience in Banking with at least 5 years in corporate banking

Key Competency List

Knowledge

• Expert knowledge of trade and supply chain
• Product knowledge
• Broad knowledge of the global macro economy and its dynamics
• Deep knowledge of Bank’s products and services
• Deep understanding of the value chain of the key industries
• Deep industry knowledge
• Knowledge of credit risk analys

Skills/Competencies

• Project management
• Product development
• Strategic savvy
• Communication (written)
• Self and team management
• Presentation skills
• Innovative
• Analytical thinking
• Managing people – cross functional
• Decision management
• Developing others
• Visionary mind
• Leadership capability ​​​​​​​