Senior Technical Engineer at Kenya Red Cross Society

JOB SUMMARY: 

• Reporting to the Head of Production and Technology, we are seeking a passionate and highly driven Senior Technical Engineer who will ensure delivery of a complete end to end digital platform to deliver best customer experience. 

Key Job Accountabilities 

• Supervise and mentor the Technical Engineer, ensuring alignment with project goals and technical standards. 
• Provide technical expertise for studio and field productions, ensuring seamless operations. 
• Oversee the installation, maintenance, and operation of broadcast-related equipment. 
• Plan for and execute equipment servicing, upgrades, and replacements to ensure operational readiness. 
• Maintain an up-to-date inventory of equipment, supporting external hires and usage tracking. 
• Provide real-time technical support during live and recorded productions. 
• Develop workarounds for emergencies and ensure continuity in production operations. 
• Advise the Chief Producer on new technologies and solutions to enhance operational efficiency. 
• Research and recommend advancements in audio, video, and broadcasting technologies. 
• Conduct structured training sessions and hands-on workshops to enhance audiovisual skills and industry readiness. 
• Provide mentorship and coaching to students, junior team members, and entrepreneurs in audiovisual production. 
• Support entrepreneurial empowerment by aligning training initiatives with industry trends and business growth opportunities. 
• Maintain accurate records of equipment status, faults, and resolutions. 
• Liaise with producers, directors, and other stakeholders to ensure technical requirements are met for each production. 

 Key Performance Indicators (KPIs) 

• Ensure uninterrupted technical operations for studio and field productions, maintaining high system and equipment readiness. 
• Supervise and mentor technical staff to achieve performance targets and uphold technical standards. 
• Oversee installation, maintenance, servicing, and upgrading of broadcast equipment to ensure optimal functionality. 
• Maintain accurate equipment inventory records and asset accountability. 
• Provide timely troubleshooting and real-time technical support during productions, resolving issues within agreed timelines. 
• Recommend and implement technology improvements to enhance production efficiency and quality. 
• Conduct structured training and mentorship initiatives to strengthen team capacity and industry readiness. 
• Maintain proper documentation and coordinate effectively with producers, directors, and other stakeholders to meet production requirements. 

SUPERVISORY RESPONSIBILITIES:   

• Technical Engineers 

 DESIRED COMPETENCIES; 

• Smooth execution of technical operations during productions. 
• Minimal technical faults and downtime. 
• Effective management of equipment inventory and maintenance schedules. 
• Effective training sessions with measurable outcomes, ensuring high participant engagement and positive feedback. 
• Positive feedback from supervisors and production teams. 
• Implementation of new technologies and workflows to improve efficiency 

EDUCATION AND EXPERIENCE; - 

• Bachelor’s Degree in a relevant engineering or technical field such as: Electrical & Electronic Engineering, Telecommunication Engineering and Information Technology / Computer Engineering 
• 3+ years of experience in web development.