Careers at Kenya Red Cross Society

Job Summary

The Disability Inclusion Officer will lead all disability inclusion components of the BE-DI project. They will provide technical guidance, coordinate inclusive programming, strengthen capacity of coaches and teachers, and ensure adherence to disability-inclusive education and sport standards. The officer will work closely with schools, disability organizations, caregivers, and county stakeholders to foster inclusive environments that enable children with disabilities, especially girls to meaningfully participate and thrive.

Key Roles and Responsibilities

Technical Leadership on Disability Inclusion

• Provide expert guidance on inclusive sports methodologies for children with visual, hearing, and mobility impairments.
• Lead the contextualization and adaptation of coaching methods, training manuals, and life skills content.
• Ensure all program activities align with disability rights frameworks (CRPD, UDL principles, MoE guidelines).

School and Community Engagement

• Support mapping and assessment of schools for disability inclusion readiness.
• Facilitate disability awareness sessions for parents, caregivers, Boards of Management, and community leaders.
• Strengthen linkages between schools and disability rights organizations.

Capacity Building

• Train coaches, sign language interpreters, teachers, aides, and KRCS staff on disability inclusion, communication techniques, and adaptive sports practices.
• Provide ongoing mentorship to field teams on inclusive delivery approaches.
• Support orientation sessions for schools on accessible safeguarding and PSEA standards.

Implementation Support

• Oversee implementation of inclusive basketball clinics, ensuring accessibility, safety, and participation of children with different abilities.
• Support procurement, customization, and distribution of adapted sports equipment.
• Ensure all clinics and tournaments actively include girls with disabilities.

Monitoring, Documentation & Learning

• Conduct regular school visits to monitor inclusion practices and identify emerging needs.
• Collect and analyze disability-disaggregated data on participation, skills outcomes, and inclusion indicators.
• Document best practices, case studies, and success stories from beneficiaries.

Stakeholder Coordination

• Coordinate with Ministry of Education, County Education Officers, disability organizations (DPOs), KISE, County Sports Directors, and other partners.
• Participate in quarterly stakeholder meetings and technical working groups.
• Support organization of Awareness Days, mini-tournaments, and the End Game Tournament.

Safeguarding & Protection

• Ensure all project activities uphold KRCS safeguarding, PSEA, and child protection policies.
• Guide coaches and teachers on disability-sensitive safeguarding practices and safe reporting mechanisms.

Minimum Qualifications

• Bachelor’s degree in Special Needs Education, Disability Studies, Occupational Therapy, Community Development, Psychology, or a related field.
• Minimum 3 years’ experience working in disability inclusion, inclusive education, or child protection programming.
• Proven experience engaging children with visual, hearing, or physical impairments.
• Familiarity with disability rights frameworks, inclusive sports, and Universal Design for Learning (UDL).
• Knowledge of safeguarding, PSEA, and child protection in humanitarian or development settings.
• Experience coordinating with government, schools, and disability organizations.

Key Competencies

• Strong technical expertise in disability inclusion and adaptive sports.
• Proficient facilitation, coaching, and training skills.
• Excellent interpersonal and cross-cultural communication abilities.
• Strong analytical skills and comfort with data collection tools.
• Ability to work independently, travel frequently, and manage field logistics.
• High level of empathy, patience, and sensitivity when working with children.

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JOB SUMMARY: 

• Reporting to the Head of Digital and IT, we are seeking a passionate and highly driven Broadcast ICT Officer who will be responsible for providing ICT support and managing broadcast systems to ensure uninterrupted transmission, optimal system performance, and secure digital operations for Switch Media Limited. The role will bridge broadcast engineering and IT infrastructure to maintain high standards of service delivery and regulatory compliance. 

Key Job Accountabilities: 

• Provide first- and second-level ICT support to broadcast and corporate users. 
• Manage and maintain broadcast systems, including playout servers, automation systems, video servers, and content management systems. 
• Monitor transmission systems to ensure continuous and high-quality on-air output. 
• Administer and maintain network infrastructure supporting broadcast operations (LAN, WAN, VPN, firewalls, switches, routers).  
• Ensure integration between broadcast systems and IT platforms, including storage, archiving, and streaming systems.  
• Perform system upgrades, patches, and preventive maintenance for broadcast and ICT infrastructure.  
• Troubleshoot hardware and software faults affecting broadcast continuity and resolve incidents within agreed SLAs.  
• Manage user accounts, access controls, and cybersecurity protocols to protect broadcast and corporate systems. 
• Support live production environments, including studio, Master Control Room (MCR), and Outside Broadcast (OB) setups.  
• Maintain documentation for system configurations, procedures, and technical workflows. 
• Coordinate with vendors and service providers for maintenance, warranties, and technical support.  
• Implement backup, disaster recovery, and business continuity procedures for broadcast operations. 
• Monitor system performance and generate technical reports for management review. 
• Ensure compliance with industry standards and communications regulatory requirements. 
• Stay updated with emerging broadcast technologies, IP-based broadcasting, and digital media systems. 
• Integrate systems with APIs and third-party applications as needed and contribute to code version control systems.
• ​​​​​​​Stay up-to-date on the latest web development trends and technologies. 

Key Performance Indicators (KPIs) 

• Maintain high broadcast system availability and ensure uninterrupted on-air operations. 
• Resolve technical incidents within agreed SLAs and respond promptly to critical faults. 
• Complete all scheduled preventive maintenance, system upgrades, and security updates on time. 
• ​​​​​​​Ensure network stability, cybersecurity compliance, and proper access control management. 
• Implement and regularly test backup and disaster recovery procedures. 
• Provide reliable technical support for all live production environments (Studio, MCR, OB). 
• Maintain accurate technical documentation and submit timely performance reports. 
• Ensure compliance with applicable industry and regulatory standards. 
• Support continuous improvement through innovation and professional development. 

SUPERVISORY RESPONSIBILITIES:   

None 

DESIRED COMPETENCIES; 

• Strong knowledge of broadcast systems, including playout automation, MCR operations, and digital transmission workflows.  
• ​​​​​​​Experience with IP-based broadcast infrastructure and networking technologies (TCP/IP, VLANs, routing, switching). 
• Familiarity with virtualization environments, storage systems (NAS/SAN), and backup solutions. 
• ​​​​​​​Knowledge of streaming technologies and OTT platforms is an added advantage. 
• Understanding of cybersecurity principles and data protection practices. 
• Experience with Windows and Linux server administration. 
•  Professional certifications such as CCNA, CompTIA Network+, or relevant broadcast certifications are an added advantage. 
• Strong troubleshooting and analytical skills. 

EDUCATION AND EXPERIENCE; - 

• Bachelor’s degree in Information Technology, Computer Science, Telecommunications Engineering, Broadcast Engineering, or a related field. 
• Minimum of 3–5 years’ experience in ICT support within a broadcast or media environment. 

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JOB SUMMARY: 

• Reporting to the Head of Production and Technology, we are seeking a passionate and highly driven Senior Technical Engineer who will ensure delivery of a complete end to end digital platform to deliver best customer experience. 

Key Job Accountabilities 

• Supervise and mentor the Technical Engineer, ensuring alignment with project goals and technical standards. 
• Provide technical expertise for studio and field productions, ensuring seamless operations. 
• Oversee the installation, maintenance, and operation of broadcast-related equipment. 
• Plan for and execute equipment servicing, upgrades, and replacements to ensure operational readiness. 
• Maintain an up-to-date inventory of equipment, supporting external hires and usage tracking. 
• Provide real-time technical support during live and recorded productions. 
• Develop workarounds for emergencies and ensure continuity in production operations. 
• Advise the Chief Producer on new technologies and solutions to enhance operational efficiency. 
• Research and recommend advancements in audio, video, and broadcasting technologies. 
• Conduct structured training sessions and hands-on workshops to enhance audiovisual skills and industry readiness. 
• Provide mentorship and coaching to students, junior team members, and entrepreneurs in audiovisual production. 
• Support entrepreneurial empowerment by aligning training initiatives with industry trends and business growth opportunities. 
• Maintain accurate records of equipment status, faults, and resolutions. 
• Liaise with producers, directors, and other stakeholders to ensure technical requirements are met for each production. 

 Key Performance Indicators (KPIs) 

• Ensure uninterrupted technical operations for studio and field productions, maintaining high system and equipment readiness. 
• Supervise and mentor technical staff to achieve performance targets and uphold technical standards. 
• Oversee installation, maintenance, servicing, and upgrading of broadcast equipment to ensure optimal functionality. 
• Maintain accurate equipment inventory records and asset accountability. 
• Provide timely troubleshooting and real-time technical support during productions, resolving issues within agreed timelines. 
• Recommend and implement technology improvements to enhance production efficiency and quality. 
• Conduct structured training and mentorship initiatives to strengthen team capacity and industry readiness. 
• Maintain proper documentation and coordinate effectively with producers, directors, and other stakeholders to meet production requirements. 

SUPERVISORY RESPONSIBILITIES:   

• Technical Engineers 

 DESIRED COMPETENCIES; 

• Smooth execution of technical operations during productions. 
• Minimal technical faults and downtime. 
• Effective management of equipment inventory and maintenance schedules. 
• Effective training sessions with measurable outcomes, ensuring high participant engagement and positive feedback. 
• Positive feedback from supervisors and production teams. 
• Implementation of new technologies and workflows to improve efficiency 

EDUCATION AND EXPERIENCE; - 

• Bachelor’s Degree in a relevant engineering or technical field such as: Electrical & Electronic Engineering, Telecommunication Engineering and Information Technology / Computer Engineering 
• 3+ years of experience in web development. 

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JOB SUMMARY: 

• Reporting to the Head of Digital and IT, we are seeking a passionate and highly driven Software Developer who will ensure delivery of a complete end to end digital platform to deliver best customer experience. 

Key Job Accountabilities: 

• Writing well designed, testable, efficient code by using best software development practices. 
• Creating web applications in ASP.NET using standard practices. 
• Integrating data from various back-end services and databases 
• Responsive website development 
• Client support (Features and functionality) 
• Collaborating with front-end developers. 
• Write scalable, maintainable, and reusable code 
• Provide quality assurance control and cross-browser/cross-platform compatibility on all projects 
• Develops, tests, documents, and implements high quality websites and applications on time that perform according to specifications and requirements documents 
• Develop and implement front-end and back-end code using programming languages and relevant frameworks. 
• Optimize website performance for speed and user experience. 
• Troubleshoot and debug website issues to maintain optimal functionality. 
• Integrate systems with APIs and third-party applications as needed and contribute to code version control systems 
• Stay up-to-date on the latest web development trends and technologies. 

 Key Performance Indicators (KPIs) 

• Deliver assigned projects and features within agreed timelines and specifications. 
• Maintain high-quality, secure, and efficient code with minimal post-deployment defects. 
• Ensure proper testing, cross-browser compatibility, and successful deployment of applications. 
• Integrate databases, APIs, and third-party systems effectively with minimal errors. 
• Optimize system performance, scalability, and user experience. 
• Resolve bugs and client support requests within agreed SLA timelines. 
• Maintain accurate documentation and proper version control practices. 
• Collaborate effectively with team members and stay updated on emerging technologies and best practices. 

SUPERVISORY RESPONSIBILITIES:   

None 

 DESIRED COMPETENCIES; 

• Proficiency in front-end and back-end development languages (HTML, CSS, JavaScript). 
• Experience with popular web development frameworks (e.g., React, Angular Vue.js) is a plus. 
• Strong understanding of web design principles and user experience (UX) best practices. 
• Excellent problem-solving and analytical skills. 
• Ability to work independently and as part of a team. 
• Experience with version control systems (e.g., Git) is preferred. 

EDUCATION AND EXPERIENCE; - 

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 
• 3+ years of experience in web development.