Senior Technical Product Manager at Equity Bank Kenya

Job Purpose  

We are looking for a Senior Technical Product Manager to lead the development and enhancement of our lending platforms. Reporting to Head of Technical product manager - Lending, You will be responsible for driving product strategy, working closely with engineering, design, compliance, and business teams to deliver seamless and scalable lending solutions for retail corporate or SME customers. 

This role requires strong domain knowledge in bank lending (secured and unsecured products), a deep understanding of technology platforms, and experience in agile product development. 

 Key Responsibilities   

• Define and own the product roadmap for lending platforms (secured and unsecured products) 
• Gather business and technical requirements through stakeholder discussions, customer feedback, market research, and data analysis. 
• Collaborate with engineering teams to design scalable, secure, and efficient solutions aligned with regulatory and compliance needs (e.g., KYC, credit scoring, risk assessment). 
• Manage and prioritize the product backlog, write detailed user stories, and lead sprint planning sessions. 
• Ensure integration with key systems such as Core Banking, LOS (Loan Origination System), LMS (Loan Management System), credit bureau APIs, and KYC providers. 
• Partner with data teams to enable analytics, dashboards, and credit risk modeling. 
• Lead product launches, go-to-market strategies, and internal training for stakeholders. 
• Monitor product performance metrics and continuously improve customer experience, conversion rates, and operational efficiency. 
• Prioritize features and initiatives based on customer impact, business goals, and technical constraints.  
• Establish governance to ensure adherence to compliance, security, and risk management policies.  
• Lead change management efforts to ensure successful rollout and adoption of new features, including defining training programs and product documentation.  
• Stay current with industry trends, competitive landscape, and emerging technologies  

Qualifications

Qualifications & Skills 

• 5-8 years of experience in Product Management, Digital Transformation, or Process Innovation with a proven track record of shipping successful products.  
• Experience leading cross-functional teams through the full product lifecycle.  
• Strong understanding of retail or SME or Corporate loan lifecycle – origination, underwriting, disbursement, collections. 
• Technical background or experience working with APIs, microservices, cloud platforms (AWS/Azure), and core banking integrations. 
• Strong analytical skills with the ability to translate data into actionable insights.  
• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly.  
• Demonstrated ability to prioritize and make trade-offs in a fast-paced environment.  
• Strong background in business process automation, workflow management, and enterprise-wide product delivery.  
• Experience working in banking, financial services, or enterprise-grade IT environments.  
• Hands-on experience with Agile (Scrum, SAFe) methodologies.  
• Bachelor’s degree in business, Computer Science, Engineering, or related field (or equivalent experience).  
• Certifications in Product Management, Change Management, or Agile methodologies are a plus.  

 Preferred experience areas  

• Strategic thinking with a strong focus on execution and impact.  
• Experience working in banking or financial services 
• Product Management/Scrum/SAFe certifications is a plus.  
• Experience with agile development methodologies and product management practices.  
• Excellent stakeholder management skills, working across multiple departments.  
• Understanding of enterprise-grade IT environments, software architecture, APIs, and cloud technologies