Server Engineer at TransUnion

As a Server Engineer, you will be responsible for the Implementation, Support and Security Vulnerability mitigation of server infrastructures for Africa. You will define, maintain, communicate, and implement standards consistent with established architecture and the Global Technology strategy.

What You'll Bring:

How You’ll Contribute: 

• As a server Engineer you will apply the skills you bring into the technical areas of VMware, Windows Operating Systems, VMware, SCCM, SCOM and Cloud Services com to enhance the current Technology Infrastructure.
• You will provide second level support for complex issues, problems or projects.
• Work with the TransUnion Global Technology team to maintain standards and assist with the improvement or these standards for critical foundation work in Cloud.
• Your technical in sites will assist development teams to ensure all security vulnerabilities are resolved as stipulated in the TransUnion Policies and Procedures.
• Work with the Global Technology Architecture teams to implement state of the art solutions in a Hybrid cloud structure.
• Ensure systems are redundant and available as per global standards within the Hybrid model
• The candidate must have experience in Desktop support (Windows 10) as that will be included in the support model (40% Time)
• Network experience with switches and Firewalls
• Linux experience will be an added advantage (Redhat)

What we expect: 

As Server Engineer Senior, you’ll need to manage multiple projects simultaneously, with occasionally conflicting priorities. Key responsibilities span 3 areas:

Hardware and Software Virtual Server Maintenance

• Ensure Operating systems are patched as per the TransUnion Patch management process.
• Management of Software versions as per the TransUnion InfoSec Policies. 
• Review Server configurations and Golden Images to ensure optimal use.
• Monitor and Manage weekly patch cycle to ensure a successful patch deployment.
• Manage Vmware and VMware toolsets to ensure optimized efficiency

End user computing support

• Support users in Rwanda
• SCCM support with Image builds
• Software Centre knowledge for Software deployment

Network Support

• Configurations of Cisco Switches
• Configuration of Firewall and the creation of Firewall rulesets
• Installation of Network equipment
• Procurement of network quotes from vendors
• IP Address configuration

Support

• Provisions moderate to complex server environments.  
• Provides on-call production support activities, using the technical knowledge and capability to handle all problems that may arise.
• Support during Africa Business hours and with Standby as per TransUnion Standby Roster
• Proactively puts procedures in place to prevent and reduce the severity of outages.
• Manage environments as per best practices and TransUnion Standards.
• Oversees or performs the installation and testing of upgrades working with the systems and applications teams.
• Automation of Routine Tasks and system Management activities

What you’ll bring:

As Server Engineer Senior, you should have 5+ years progressive open systems, Windows platform and Cloud experience. In addition, you should have a Bachelor’s Degree in a related technical field or similar discipline.

Technical Skills

• Demonstrated expertise in the design, implementation and support of complex server infrastructures in a Virtual or Cloud Environment – Knowledge of Amazon Services (IaaS) will be an advantage.
• Strong understanding of VMware and SCCM focusing on vulnerability management.
• Strong understanding of server platforms in a corporate environment.
• Strong understanding of SAN Storage environments and Best Practices.
• Strong understanding of server security practices and tools.
• In depth experience with hardware and software based server monitoring tools.
• Understand Web Server technologies.
• Understanding of Microsoft patching processes.
• Knowledge of security scanning toolsets. 

Professional skills

• Good written and verbal communications skills.
• Demonstrated competency in the use of project management tools and methodologies.
• Ability to manage concurrent projects to plan.
• Must have experience functioning as a lead on projects.
• Demonstrated ability to execute and perform timely follow-up to ensure customer satisfaction
• Ability to instill quality in every aspect of the job function.
•  Understand ITIL Change Management processes and preparation.
• Microsoft .Net and IIS will be an advantage