Service Apprentice (4 Positions) at CFAO Kenya

JOB PURPOSE

The purpose of the Case IH apprenticeship program is to:

• Train next generation technicians to be highly skilled in Agri-mechanization and related fields
  • Carry out normal service and maintenance for tractor, combine harvesters, sprayers, implements and any other farm equipment.
  • Undertake detailed inspections, diagnosis and mechanical & electrical /electronics repairs in line with Case IH quality standards and procedures.
  • Prepare detailed technical reports.
  • Undertake assembly of tractors and implements from CKD or SKD Kits to the manufacturers’ and CFAO Kenya  standards.

MAIN RESPONSIBILITIES OF THE JOB

Operational Responsibilities

• Attend and actively participate in both classroom and practical training sessions.
• Learn service, maintenance and repair procedures through on-job training (OJT) by a skilled technician.
• Learn tractor and implements assembly from CKD or SKD under guidance by trainer or skilled technician.
• Learn use of basic tools, special tools and measuring instruments.
• Learn use of service/workshop manuals, parts catalogues, checklists, job cards and other workshop documents.
• Perform service, maintenance and repairs under supervision of trainer or skilled technician.
• Perform detailed inspection and prepare defect reports under guidance by trainer or skilled technician.
• Assure quality of work done and timely completion of assignments.
• Keep the working area clean and organized to ensure smooth flow of work.
• Comply with standard operating procedures (SOP) and Anzen (Safety) standards.
• Document the training progress on the training work log and ensure periodic review by trainer or workshop supervisor.

KNOWLEDGE, SKILLS AND EXPERIENCE
Minimum level of academic and professional  qualification required to perform effectively in the role

• Diploma in Automotive or Plant or Mechanical Engineering from a recognized institution

Minimum level of experience required to perform effectively in the role

• Minimum 6 months post college working experience or proof of Industrial attachment

WORKING RELATIONSHIPS
Internal customers

• Parts department
• Sales Department
• Corporate / HR/ Finance department
• Operations Department

External Customers

• Dealers
• Customers
• Manufacturer’s representatives – CASE IH and Captain PTY

COMPETENCIES

• Driving License and experience
• Tractor Operating Knowledge
• Computer Knowledge – Excel, Word, Power-point
• Communication skills – Listening, Speaking and writing including presentation skills
• Integrity and Honesty
• Self-drive and results oriented
• Customer focused individual
• Innovation and creativity – always looking for better ways of working and getting better results
• Aptitude and zeal to continuously learn and apply new technologies in automotive and agri- mechanization (mechanical, electrical and electronics)
• Flexibility and time management – Ability to use time effectively and efficiently and willingness to work for long hours to complete assignments
• Interpersonal skills and teamwork– Ability to work with others and build constructive and effective relationships with both colleagues and customers
• Organization – Planning to ensure completion of assigned tasks and meeting deadlines