Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California.
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To identify, foster and define Oracle ACS services solutions for specific customer opportunities and assist in the sale alongside the ACS sales representative
Work with the customer, ACS management and the xLoB account teams to:
Understand the customer’s business and IT strategic requirements and identify large scale ACS opportunities to assist the customer achieve its strategic goals
Gather and assess customer needs, both business and technical and translates these into ACS service solutions
Build and lead virtual teams associated with these large scale opportunities
Effectively communicate with customers to be able to articulate both the high level principles and detail of all service components in a proposed customer solution
Build customer loyalty through achieving a trusted advisor relationship
Work proactively to build and leverage an effective and extensive network across Oracle xLoBs – be seen, respected and in demand across Oracle as a high value asset and an SME in service solutions
Collaborate effectively internally and externally to ensure effective service solution design and development
Drive compelling proposals, presentations, and other customer and internal communications and discussions during opportunities
Drive service solution costing & pricing associated with specific opportunities and ensure that service solutions proposed are appropriately shaped to meet the commercial and contracting requirement of Oracle
Demonstrate a strong understanding of the IT services competitive marketplace
Work with disparate groups including, but not limited to, sales, delivery, customers, risk management, business development, contracts, commercial, product management
Work with ACS delivery throughout the sales cycle to ensure a smooth transition from sales to delivery
Navigate Oracle internal tools and processes to effectively participate and enable ACS sales
Transfers knowledge to other participant roles on the deal, account teams, delivery and across the ACS Service Solution Architect community
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