Services Manager at Tilisi Developments PLC

We're looking for an experienced Services Manager to oversee the delivery of essential services within our 400 acre development.

Key Responsibilities:

Operational Management

• Oversee the delivery of key services, including cleaning, landscaping, waste management, utilities (water and electricity), and security.
• Implement operational procedures to ensure consistent service delivery.
• Manage and Coordinate maintenance schedules for infrastructure, facilities, utilities, and equipment.

Vendor and Contract Management

• Monitor vendor performance and contracts.
• Conduct regular audits of service providers to ensure standards are met.

Budget management

• Prepare and manage the operational budget for services.
• Track expenses and ensure cost-effective use of resources.
• Monitor service costs and recommend strategies for cost optimization.

Stakeholder Management

• Team Leadership
• Customer and stakeholder management regarding services

Risk Management

• Identify risks and develop contingency plans to mitigate service disruptions.

What We’re Looking For:

• Minimum of 5 years expereince in services, facilities management, or a similar role.
• Experience in real estate developments or large scale property management is an advantage.
• Proven experience in service delivery, facilities, or operations management.
• Strong leadership, vendor management, and customer service skills.
• Expertise in budgeting and operational processes.
• Bachelor’s degree in Facilities Management, Business, or a related field is a plus.
• Candidate must have the ability to work flexible hours, including weekends, if required.