Servicing Officer at Jubilee Insurance

Job Ref. No. HRJIC651

We currently have an exciting career opportunity for Servicing Officer, Jubilee Life Insurance Limited. The position holder will report to the Assistant Manager – Servicing & Client Relations and will be based at Head Office, Nairobi.

Role Purpose

Servicing of corporate life clientele with the main aim of retention of existing business and growth of new business. Main Responsibilities

1. Providing service to customers with respect to the group life business, building relationships with new & existing clients.
2. Supporting group life scheme renewals as well as premium collection and allocation
3. Preparation of and follow up of relevant annual renewal costing schedules. Ensure at least all schemes are retained as per the set plan/limit.
4. Compiling data on group life management key figures
5. Ensuring maintenance of accurate records pertaining to the business
6. Implementing projects relating to group life business aimed at improving efficiency and accuracy
7. Any other responsibility as may be assigned by supervisor or management from time to time.

Key Competencies

1. Market Awareness
2. Customer Focus
3. Continuous Innovation
4. Ownership & Commitment
5. Entrepreneurial Spirit
6. Team Spirit

Qualifications

1. Bachelor of Commerce in Marketing, Bachelor of Science in Actuarial Science, or any other related field.
2. IT proficient (especially Ms Word, Excel, PowerPoint, and Outlook)

Relevant Experience

1. Minimum of four years’ experience in a similar position.