Social Media and Communications Assistant at United Nations Office at Nairobi (UNON)

Task description

Under the direct supervision of the UN Volunteer will undertake the following tasks: Within the Office of the Director-General of UNON, the UN Volunteer will contribute to speechwriting and communication activities of the Director-General. The incumbent will work in close coordination with the other functional areas of the Office of the Director-General. ODG and UNON as well as the United Nations Information Center (UNIC). The incumbent will be responsible for the following specific duties:

•  Maintains external and internal digital communications platforms such as the UNON web-site, the website presence and assets of the Director-General, in particular her official social media accounts (Facebook, Instagram, Twitter, YouTube, etc.), and other official UNON so-cial media accounts, Intranet and on-line collaboration platforms, etc.
•  Drafts inputs for the Director-General across UN content and products, both offline and online.
•  Provides substantive support to events for the Director-General, coordinating with other enti-ties in UNON, UNEP, UN-Habitat, the UN Country Team and other UN Offices, Agencies, Funds and Programmes, and relevant partners, including Host Country authorities, media representatives, members of academia, etc. to ensure high visibility and impact.
•  Provides assistance to the planning, organization and implementation of campaigns and other initiatives, including press briefings and interviews; prepares briefing materials for the Director-General to assist in these encounters.
•  Contributes to providing substantive support in promoting the priorities of the Secretary-General in key thematic areas, in line with the United Nations Department of Global Commu-nications.
•  Provides substantive support to the Director-General in expanding public outreach on UNON’s role and impact.
•  Supports the Director-General in the recording of video messages and statements, assist in drafting texts, helping to identify and maintain quality standards, and facilitating clearance processes.
•  Operates and further develops the social media presence of the Director-General, including possible expansion onto new platforms, in line with corporate communications guidance and strategies.
•  Contributes to the production of social media assets to be used by the Director-General by undertaking research, identifying occasions and target audiences, preparing production plans, writing drafts, and obtaining clearances.
•  Researches, analyzes and presents information gathered from diverse sources; seeks input and information from substantive staff, reviews relevant material, project documents and re-ports with a view to drafting statements, talking points and other communication products for the Director-General while ensuring policy coherence and accuracy.
•  Works closely with advocacy, programme/project support counterparts in UNON and the United Nations Information Center (UNIC) on public information and advocacy activities as required.
•  Works with UNIC to support the Director-General in determining photo and video requirements and liaise with colleagues in relevant Sections to ensure their fulfilment. Main-tains an archive of photo and video materials for the Director-General.
•  In close liaison with the responsible colleagues and Sections, participates in the development of graphic, text and multimedia assets with a view to use by the Director-General.
•  Acts as focal point in ODG for the UNON website, updating it on a regular basis with content, includ-ing images and text.
•  Analyses programmatic data/information from UN actors and key national partners to in-form and design external communication and enhance awareness on the work of UNON in supporting the UN family globally.
•  Monitors and analyses daily media for stories and oppor-tunities related to UNON activities and mandates.
•  Assists in the development and implementation of a digital content strategy and contributes to the development of key communications and advocacy products (e.g. human-interest sto-ries (i.e. on disability inclusion, gender, racism), multilingual and multimedia content, etc
•  Monitors, analyses and reports on social media trends and impact, and contribute to report-ing as well as monitoring and evaluating results.
•  Performs other work-related duties as assigned. Furthermore, UN Volunteers are required to: The UN Volunteer will: 1. Provide substantive support for digital communication 2. Contribute to programme communications in support of the Office of Director-General, UNON.

Requirements

Required experience

• 0 years of experience in /upto 3 years of work experience. At least one relevant experience would be an additional asset:
• Developing social media content that is consistent with ODG’s brand identity.
• Managing a high volume of daily social media posts
• Communicating with social media followers, including responding to queries in a pro-fessional and timely manner
• Staying up to date on best practices and emerging trends in social media
• Providing recommendations to adjust social media marketing strategy for optimal re-sults