Social Media Moderator at Jiji Kenya

About the job

COMPANY PROFILE

Jiji.co.ke is the no 1 online marketplace in Kenya! Join Jiji now and become a part of Pan-African Company having a presence in 5 African Countries. Take the opportunity to join the fast-growing and leading online marketplace in Kenya.

We are looking for a Social Media Moderator who will be responsible for providing support to our Social media team in timely engagement with your online audience

ABOUT THE ROLE

• As a Social Media Moderator you will be required to:
• Timely response to comments and messages on our social platforms
• Offer support to whole social media team in handling Jiji social media platforms
• Suggesting creative ways to capture attention of our online audience through incorporating trends to enhance our brand awareness
• Respond to comments and messages in creative ways that will build meaningful connections and encourage our online audience to take action
• Any other duties assigned to you from time to time

QUALIFICATIONS AND SKILLS

• One (1) year experience as a Social Media Moderator
• Excellent command of writing and communication skills in English and Swahili
• Knowledge in the use of any platform for social media moderation e.g. Napoleon Cat, Mobile Monkey, Meltwater etc. will be an added advantage
• Demonstrate knowledge in various social media platforms and social analytics tools
• Keen attention to detail, positive attitude and multitasking skill
• Diploma/ Degree in any field related to communications

COMPENSATION

• A competitive salary above market rate

WHY JOIN JIJI

• Global Exposure – Jiji is a global company and this role reports directly to a team in Ukraine where you will learn new skills in social media moderation
• Personal development – You will be exposed to top notch moderation software relevant in the social media space
• Internet and data facilitation – The nature of your job requires you to be online majority of the time. Jiji will facilitate quality laptops and postpaid data so you always see customers engagement real time
• It’s not all work – We have monthly TGIF, Staff Transport, no dress code, Beautiful office outdoors where you can change scenery to break monotony