Software Development and End User Support Intern at BIMAS Kenya Limited

Qualifications, Skills and Experience Required:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering (or a related IT Field or equivalent professional experience) 

Duties and Responsibilitie:

• Set up, configuration and maintenance of computers, mobiles, hardware, systems and applications
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Development and maintenance of software applications
• Resolving IT support requests from clients and employees
• Gathering and analyzing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed 
• Logging all service requests and updating tickets as needed 
• Installation and maintenance of computer networks (WAN and LAN)
• Ensure availability of computer systems and infrastructure
• End user support
• Any other duties as assigned by the immediate supervisor