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  • Posted: Sep 21, 2020
    Deadline: Sep 30, 2020
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    At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider. Through our dedication to customer-centri...
    Read more about this company

     

    Software Service Engineer

    Report to:  Kenya Software Service Director

    Location:  Kenya

    Responsibilities

    • Responsible for on-site survey, installation, commissioning and maintenance of IT infrastructure Application and Software products
    • Provide technical support to customers through remote and on-site trouble-shooting.
    • Provide technical solution and hands-on support on software systems which includes hardware installation supervision.
    • Plan and carryout Software installation / upgrade, configuration and commissioning.
    • Work to resolve technical product issues and meet the laid down SLA’s.
    • Engage with R&D to resolve critical issues, Perform reviews of solution, Method and procedure.
    • Ensure proper handover of projects after the project delivery.
    • Co-operate with project team and relevant staff during equipment & Software installation and project implementation period.
    • Undertake Application, Database and network equipment health checks.

    Qualifications

    • Bachelor degree or above in Electronics/Electrical/Telecommunications/ Computer Science or any related field of study from a recognized university.
    • Minimum 5 year experience in installation, commissioning and maintenance of software systems.
    • Should have the experience & knowledge about UNIX, Linux, Oracle DB, SQL, HTTPS, SOAP, Networking etc.
    • Should have programming knowledge, preferably Java, UNIX/LINUX Shell scripting skill is a must.
    • Understanding of TCP/IP Routing and protocols is an added advantage
    • ITIL — Certification is an added advantage
    • Software Engineer technical skills with related background

    Method of Application

    Please send your detailed resume ONLY to the following e-mail address: kenyahr@huawei.com. No hardcopy or phone calls will be accepted. Not later than 30th September 2020. Only shortlisted applicants will be contacted

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