BHS Corrugated – now a global supplier of mechanical engineering, plant engineering, Lifecycle service and digital solutions for the complex requirements of the corrugated board industry. Established an unbelievable 300+ years ago. And with a clear vision for the future: We are our customers’ Lifecycle Partner in the digital age. We embrace change. We al...
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Coordinate with customers regarding requirements, collaborate with internal teams at BHS SG as well as BHS SH and WHR, provide quotes to customers, follow up on purchase orders (PO), manage shipping logistics, and track payment status.
Provide administrative support, including coordinating customer visits to the factory, handling travel arrangements, and assisting with the dispatch of accounting documents etc.
DUTIES AND RESPONISBILITIES
Spare Parts
Generate quotation, process sales order for customer
Ensure timely delivery of goods to customer from warehouse
Handling of logistics issues, import / export
Maintain good customer relationship
Sales report and forecast from customers in assigned territory
Ensure high utilization rate for customers in online shop platform
Follow-up and report on the status of work orders to customer
To be actively involved in LC business regards to Spare Parts contract, customer warehouse at the same time providing feedback from customers to AP management team.
Willing to undertake other duties and responsibilities that maybe assigned by the company from time to time
Any other tasks instructed by the supervisors.
Administration
Coordinating internal as well as external visitor’s itinerary
Manage day-to-day administrative tasks to ensure smooth office operation of BHS Kenya
Event coordination to assist in organizing company events and functions.
Any other tasks instructed by the Head of BHS Kenya
REQUIREMENTS
1-2 years above sales support role for heavy duty machines in multi-national company
Knowledgeable and experience in customer service
Adequate knowledge of SAP
Be able to work under pressure, committed, dedicated and conscientious
Dynamic, proactive, and Customer oriented.
Ability to effectively communicate with all levels of the organization
Ability to multitask and prioritize tasks effectively
Excellent time management and organizational skills
Good English spoken and written in order to handle customers in Africa continent
Any third language will be considered advantageous.