Specialist - Enterprise Cloud DevOps at Safaricom Kenya

JOB DESCRIPTION

Reporting to the Manager - Enterprise Cloud & ISP Systems, the Specialist - Enterprise Cloud DevOps will build and optimize a robust Enterprise Cloud DevOps model and standards to support consistent and reliable deployment of enterprise Cloud Services. The DevOps Specialist will Work on Cloud Deployments with various internal and external teams including Cloud Solutions Architects on Cloud Implementations to realize the intended business objectives and value.

The specialist shall develop and build Enterprise Cloud Infrastructure, Automate Cloud Service deployments, Install and Configure DevOps tools for Cloud Operations, implement re-usable components and involved in all stages of Software Service and Product development pipelines.

The DevOps Specialist role  will also be to make modules ready for production, which entails moving them according to specific procedures and documenting knowledge transfer. Ultimately, he/she will execute and automate operational processes fast, accurately and securely.

RESPONSIBILITIES

• Lead and champion Enterprise Cloud digitization activities as part of predictive maintenances on the Enterprise Cloud and ISP Systems
• Lead and champion Automation of Cloud Service deployments both Internal and external Cloud and ISP portals.
• Advocacy of DevOps Principles and Practices within the Department.
• Lead Adoption of Robotic Process Automation and Network and Process automation.
• Automate Monitoring and Performance management to achieve service uptime targets.
• Develop and Automate Configuration management tools to reduce repetitive maintenance tasks for Enterprise Cloud Solutions including Solarwinds, AWS, Cloud Orchestration
• Automate and simplify Enterprise Cloud order fulfillment processes to enable Customer Self Service management.
• Employ Data science analytics tools to simplify and Analyze Enterprise Cloud and ISP Systems to resolve and report running faults before they become service affecting.
• Lead agile collaboration activities in conjunction with Enterprise ICT Squads on Enterprise Cloud deliverables.
• Be a custodian of Cloud documentation and improvements of the versions.
• Conduct proof of concepts, drive technology & product selection, support pilot implementations and support enterprise wide adoption of cloud, technology, processes & toolsets
• Design and optimize cloud strategies for the cost-effective delivery of scalable and reliable systems up to 99.999% uptime SLA
• Work across a wide range of stakeholders, application subject matter experts, architects, technology and business leaders to harness perspectives, influence & drive consistent cloud practices.

QUALIFICATIONS

• Degree in Telecoms, Engineering, Physics or Math or any other relevant qualification.
• 3 years’ experience in technical support and a minimum of two years technical support management experience, preferably for an Internet Service provider or equivalent
• Certifications on Professional level on two or more certifications on AWS, VMware, Azure, GCP, Terraform, Openstack, Redhat, Windows Servers Administration, Containers, Docker/Podman/LXC and Container Orchestration – Kubernetes, Openshift
• Ability to manage/troubleshoot a large Service provider Cloud network
• Knowledge in ISP services; DNS, SMTP, POP3, RADIUS/PPPoE, Web Hosting, Logs – ELK, Graylog,
• Hands on experience with DevSecOps tooling stack -Ansible, Jenkins, chef, puppet,IaaC - terraform, powershell, CloudFormation, scripting 
• Working knowledge of any scripting and Programming languages - Python, Java, php, Perl, shell/bash, JavaScript
• Conversant with DevsecOps principles
• Minimum 3 years’ Experience in a busy ISP in managing large IP & Transport networks.
• Knowledge of data networking and networking protocols in reference to the WAN and LAN environments.
• General knowledge in all layers of data communications, customer applications and associated technologies.