Supervisor: Surgical Consulting Clinics at Aga Khan University Hospital

Responsibilities:

• Is responsible for day-to-day smooth running of the unit which includes staffing, appropriate scheduling of patients and coordination of patient care.
• Leads the Consulting Clinic team in formulation, implementation and evaluation of annual goals and objectives in accordance with program and nursing division strategic objectives.
• Develops collaborative ways of working that link all contributors in the multidisciplinary team in patient care issues.
• Ensures staff coverage for safe and effective patient care.
• In collaboration with others, leads the Consulting Clinic team in development, implementation and review of policies, procedures, protocols, Clinical pathways, and care guidelines in line with identified standards.
• In collaboration with the Nursing Manager and Program Administrator participates in the recruitment, selection, and training of the Nursing team.
• Undertakes performance reviews of staff in Consulting Clinics and develops action plans to ensure individual staff growth.
• Fosters pleasant working environment through motivational leadership style to enhance job satisfaction among staff in medical consulting Clinic including physicians.
• Puts in place measures to control unit costs, stocks, and bad debts.
• Participates in the Budget process and ensures efficient utilization of resources.
• Provides effective supervision of the nursing staff and utilizes learning opportunities for their development.
• Continuously initiates innovative and evidence-based strategies to
• improve patient care.
• Participates in establishment of standards of care with unit staff, and monitors delivery of care according to established standards.
• In collaboration with the Manager Nursing Education Services and Program Administrator, fosters development of nurses to maximum potential through providing educational/training opportunities and exposure to appropriate learning forums.
• Ensures a system is in place to monitor nurses' clinical knowledge, skills, and competencies.
• Develops and maintains effective networks both Internal and external to improve nursing practice.
• Takes lead in unit based Continuous Quality Improvement (CQI) projects, Clinical Care Program Certification (CCPC), and ensure participation by nurses.
• Guides nursing staff in initiation of and participation in unit-based as well as hospital wide nursinc research prolects.
• Is responsible for staff, patient, and family satisfaction with services in consulting clinics.
• Responds to client complaints in a timely manner by solving problems or informing the relevant persons.
• Ensures program-based client satisfaction surveys is carried out, monitors trends of incidences/complaints and takes appropriate action.

 Requirements:

• Registered Nurse with current licensure with the Nursing Council of Kenya
• Bachelor of Science Degree in Nursing (BScN)
• Certification in BLS
• Proficient in Basic computer skills
• Minimum of 5 years clinical nursing experience in Medical-Surgical unit in an acute care hospital.
• 2 - 3 years in leadership position in Medical surgical units
• Demonstrates current knowledge in general nursing.
• Demonstrates leadership and management skills.
• Excellent interpersonal and communication skills
• Ability to teach and cascade information at all levels
• Ability to work within a multidisciplinary team